Banks Chevrolet Cadillac Buick GMC

My name is Roger C. and it was my first time at the dealership service center. There was a part recalled on my GMC that needed to be replaced. I walked through a door where I was told the waiting room dealership service center. There was a part recalled on my GMC that needed to be replaced. I walked through a door where I was told the waiting room was and was blown away by the decor and free coffee bar ! They even had a fireplace with wide screen TV's. All of the seating were theatre style seating. Even better was a little Bank Chevy restaurant than ran off of the waiting room with stools and tables to sit at and food to be ordered and cooked if your hungry. I might even just come back to watch some more episodes of Gilligan's Island when I'm bored and get lunch! It was truly an amazing experience. My vehicle also received a full point fluid inspection and free car wash. I have never seen a more customer oriented business, ever. These guys are the best of the best. Go have your mind blown and check it out for yourself! Bring an appetite too! More

While waiting for my vehicle to be service I watched the customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He t customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He took his time and explained in several different ways what he wanted to convey. Always with a smile. After a while the customer seemed to understand and was satisfied with the explanation. I feel he went beyond what most reps would do. As far as the work done on my vehicle; it was on time and done well. More

I have been using Banks service dept since I bought my 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back bec 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back because of something that was missed. Backs was recommended to me and I have recommend them whenever asked. Most recent service was an oil change and in and out in 45 minutes. More

I recently got my oil changed at Banks. They accepted customers a few minutes early. There was only a short wait while they worked on my car - they even rotated my tires and vacuumed for the same price! customers a few minutes early. There was only a short wait while they worked on my car - they even rotated my tires and vacuumed for the same price! More

Brought my Tahoe in for service. Jennifer was great, had everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done ahead of schedule!! Even the guys that warmed up and prepped my loaner and brought mine back out front to me were did great. More

I brought my truck to Bank Chevrolet to be serviced for the transmission no one calls me back no one informs me they are a terrible Chevy dealership. the transmission no one calls me back no one informs me they are a terrible Chevy dealership. More

Kris D worked with my husband and I to get us into a 2022 Silverado 1500 Denali. I work for a car dealer as well so I informed him what we were looking to do. He got it done and was efficient. After the sale Silverado 1500 Denali. I work for a car dealer as well so I informed him what we were looking to do. He got it done and was efficient. After the sale any questions sent to him through text were answered quickly . I will recommend him to anyone I know looking for a new GMC or Chevy. More sales people need to be like him. It was a positive experience and one we will remember. More

I traded my Volkswagen in for a very nice truck they helped a lot when I wanted a new truck helped a lot when I wanted a new truck More

Thank you Nick for the seamless purchase of my truck! You were great from the beginning until the end! You were great from the beginning until the end! More

I love this dealership they are great and are very kind. I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby More