
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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This dealership did an excellant job of walking me through the process. The truck arrived as promised and the salesman showed me how the infotainment centre worked as well as the other features. I ne through the process. The truck arrived as promised and the salesman showed me how the infotainment centre worked as well as the other features. I needed the help as I am 45 years old and this was my first new vehicle in twelve years. This truck was packed with features. Banks does not charge over MSRP which puts them at the advantage to the consumer. Don't buy from any dealership that charges more than MSRP, as there are honest dealerships that do not do that. Great job Banks! More
Over many years, Banks has consistently provided reliable on time service and support for a reasonable cost. Everyone at this dealership is working to provide customer satisfaction. Highly recommended. on time service and support for a reasonable cost. Everyone at this dealership is working to provide customer satisfaction. Highly recommended. More
I have been dealing with Banks for more than 30 years. They have always treated me well & fairly & I feel that I am in good hands with them. The service people are knowledgable & their representatives exc They have always treated me well & fairly & I feel that I am in good hands with them. The service people are knowledgable & their representatives exceptional. I have dealt mainly with Jennifer who is always accommodating but also Linda & Steve, both great to deal with as well. I plan to keep driving the 45 minutes it takes me to get there as long as I can. More
The Service Valet Phil was LEGIT!! It was ultra cold out and he literally picked my truck up over his head and walked it into the shop(his old knees only buckled once.) Then to my amazement he squirted oil and he literally picked my truck up over his head and walked it into the shop(his old knees only buckled once.) Then to my amazement he squirted oil out of his eyeballs and into my truck while rotating the tires with his feet. I don’t know how he managed to keep my coffee hot, and read the newspaper to me while doing all this but holy moly! Top notch service!! Thanks Phil! More
I been shopping around for a while for a new truck . All the dealers near me were marking up the new trucks 5-10k over msrp. I drove an hour to Banks and was surprised no market adjustments on new vehicles. the dealers near me were marking up the new trucks 5-10k over msrp. I drove an hour to Banks and was surprised no market adjustments on new vehicles. The selection of new and used trucks was impressive. My Salesman Andy was easy to deal with . No sales pressure at all . I highly recommend Banks . I found my honest Chevy dealer !! More
I have been purchasing my vehicles at Banks for over 20 years and will continue to do so! The entire staff are always welcoming, professional and easy to work with. They go the distance to make sure you a years and will continue to do so! The entire staff are always welcoming, professional and easy to work with. They go the distance to make sure you are well taken care and happy with all your interactions with them. They treat you as part of the “Banks Family”. I always use the service center, and have never been disappointed with results thanks to to Jennifer! The sales department staff are always friendly and helpful - in fact I have used the same sales associate, Jeff L for my last 3 purchases! More
Always professional and straightforward. Be it an oil change or a diagnostic issue Banks always treats me right. The waiting area is top notch or the complimentary ride service to bring me home and come change or a diagnostic issue Banks always treats me right. The waiting area is top notch or the complimentary ride service to bring me home and come get me when the work is done really makes servicing my Cadillac convenient. More