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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,827 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,827 reviews

May 21, 2022

Always fast, friendly and efficient. Great communication between service dept and customer. I travel to this dealership from MA because of their superior service and team members. More

by duskanoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us! We appreciate your business and continued loyalty! Please let us know if there is anything else we can help with!

May 21, 2022

We couldn't be happier with our 2021 Chevy Equinox. Just crossed the 10k miles yesterday. The folks are good to work with, especially our salesman Mark. More

by mevansnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty!

May 21, 2022

Said they would hold a vehicle for 2 weeks for me to purchase and sold it within the first week. More

by Catherineireland9
Recommend Dealer
No
Employees Worked With
Cindy
May 26, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Catherine, we appreciate you giving us the chance to improve by providing us with this feedback. If you would like to speak more to your recent experience at Banks, please give us a call at (844) 827-2977 to speak with a manager.

May 20, 2022

Sales and service were top notch and probably the best service I’ve ever had when having to deal with a sales person. More

by J.monroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We're glad to hear this! We appreciate the positive comments and the five stars, and we look forward to working with you again in the future!

May 16, 2022

I recently purchased a truck from Banks. The vehicle is top quality the purchase experience was good. The only negative is the trade in value was a bit to low. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim K
May 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us, Bill. Your feedback helps to better our services. Please let us know if there is anything else we can do to help with any future car or service needs!

May 15, 2022

Experience was very hassle free I figured I would have to wait months for a new truck and the sales rep found one in weeks! I was dreading the paperwork process but they made it speedy and efficient! Will de More

by JJJJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Tobin
May 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!

May 15, 2022

We built our truck with what we wanted on it online and then brought that printout in to have our truck built. Tim K helped us from start to finish and explained many things to us that we didn’t know. He k More

by Rich & Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim K
May 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We are delighted to hear that Tim helped in giving you such a great car buying experience with us! Thank you so much for sharing your kind words, Lisa. We value your business and look forward to seeing you in the future!

May 14, 2022

A always Banks is a Great Dealership and Matt and Jen took great care of me. More

by theath2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Jennifer
May 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your continued loyalty and look forward to working with you again in the future!

May 13, 2022

Great service and great people. Everything was done perfectly. Sales people were fantastic to deal with. More

by Dougharoldsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Robbins
May 13, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We're glad to hear this! We appreciate the positive comments and we look forward to seeing you on your next visit!

May 12, 2022

My wife and I were looking into leasing. Jasmine met us at the entrance and was happy to explain the basics of leasing . She answered all our questions and made it easy. We ended up leas More

by dlrea24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
May 13, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!

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