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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,828 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,828 reviews

May 31, 2022

Purchased a new 2022 Terrain Denali, exactly what I wanted. no Haggle pricing. Court was professional and very helpful, new all the details. And Heather was very efficient with the financing. This all More

by lowellahart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court and Heather
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!

May 31, 2022

I’ve purchased 3 vehicles from banks and two of them recently. They are very competitive there and will definitely get you the best deal sales and support there are the best around. Ask for Brennan you More

by cferiolijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Haywood and Otis
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!

May 31, 2022

From the online questions to the meeting and buying my vehicle was a great experience Questions were answered, phone calls made and buying were very efficient and quick More

by molygoat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Jon and Jasmine
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us! We appreciate the 5 stars and your feedback. Please let us know if we are able to help with any future car or service needs!

May 30, 2022

Poor communication from service representative. Took over three hours for oil change.to be completed. More

by dmarinkov67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us. Your feedback helps to better our services. Please let us know if there is anything else we can do to help

May 30, 2022

Great experience overall. Not pressured into anything. We will do business with again. Thank you. More

by Katierussell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us! We appreciate your business and your feedback!

May 27, 2022

Banks Chevrolet-Cadillac always exceeds my expectations, from the Sales folks to the Service Department. A special "shout-out" to Marc Labbe in Service, who treats my 2016 Canyon as if it were his own. More

by ecarignan66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty!

May 26, 2022

Banks was quick to get our vehicle's mechanical issue diagnosed and worked with the warranty company to ensure the repair costs were covered. Customer service was friendly and efficient. More

by auger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not Sure
Jun 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We're glad to hear this! We appreciate the positive comments and the five stars, and we look forward to working with you again in the future!

May 23, 2022

Great service at Banks. They have serviced our truck since new and now with about 90k miles it still runs/rides like new. We really appreciate the included car wash! More

by Helene newbold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob at quick service desk.
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars, Helene! We appreciate your business and continued loyalty!

May 22, 2022

Great service from Banks again for my 2016 Silverado - would highly recommend them to anybody More

by charlieralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 22, 2022

Able to schedule an appointment quickly when a problem was noticed. They were able to quickly diagnosis the issue and repair In a short amount of time and at a reasonable cost. Always very pleased with th More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve
May 25, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive comments and the five stars! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!

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