Banks Chevrolet Cadillac Buick GMC

It was a quick in and out appointment. I wish I was told during the phone call after I booked the appointment that they want you there 15MIN before. I only found out via email that came th I wish I was told during the phone call after I booked the appointment that they want you there 15MIN before. I only found out via email that came the night before but by then it was too late to get out of work early. The clerk wasn't happy, even after I explained the situation which is why this doesn't get a 5-star review. More

This Dealer is on top of there game they work with you in every way and there service department is simply the Best every way and there service department is simply the Best More

We had a great experience working with the team at Banks. Matt was phenomenal to deal with and ensured we were getting everything we wanted in a vehicle. He took care of all the necessary RMV paperwork as we Matt was phenomenal to deal with and ensured we were getting everything we wanted in a vehicle. He took care of all the necessary RMV paperwork as we registered the vehicle in a neighboring state. It was a smooth experience all around and we will be back for another GMC down the road! More

excellent service, this is the third vehicle purchased from Banks. We are very pleased with the staffs and the experience and will continue to have our vehicles serviced at Banks as well. from Banks. We are very pleased with the staffs and the experience and will continue to have our vehicles serviced at Banks as well. More

excellent experience and customer service, this is the third car we have purchased from Banks. third car we have purchased from Banks. More

Banks made it easy. I needed new tires. I researched what I wanted. I called Banks to order them, they came in one day. I went there had the tires installed and a sta I needed new tires. I researched what I wanted. I called Banks to order them, they came in one day. I went there had the tires installed and a state inspection done all at once. I am pleased with the service I received. More

I have recently brought in my truck for service on two separate occasions. I am used to parts not being on hand so I expected to have to come back, but the reason this isn't 5 stars is because of my front separate occasions. I am used to parts not being on hand so I expected to have to come back, but the reason this isn't 5 stars is because of my front facing camera. When I brought it in the first time for the camera diagnosis I was told that it is fried and needs to be replaced. I wait the time and bring it in to be replaced and the second camera is worse than the first, but when I get back to the truck the camera is working fine. In one way I got to dodge an $800 repair but also it seems like no one attempted unplugging and plugging something back in or any other simple troubleshooting and only went by the warning lights. I could have easily been in the hole $800 for a repair that didn't need to happen. I love all my interactions with people at this dealer but this left a bad taste. More

Banks has always given me great service. Brought my truck in for ABS light and let me know exact cause and what other repairs should be done to avoid future problems along with cost of each Brought my truck in for ABS light and let me know exact cause and what other repairs should be done to avoid future problems along with cost of each repair. All those service people out on the floor including secretaries when checking out & drivers that will give you a ride home & pick you up have been great. Thank you to all. It’s what keeps Banks running smoothly. More

Went to have my oil changed and a few other things done on my vehicle they kept me up-to-date and let me know everything that was going on on my vehicle they kept me up-to-date and let me know everything that was going on More

Had basic service performed preparing for a long trip south. Oil Change, Tire Rotation, lube, and general check of the vehicle to assure we are ready to go. I use Banks for two reasons - First I purchase south. Oil Change, Tire Rotation, lube, and general check of the vehicle to assure we are ready to go. I use Banks for two reasons - First I purchased the vehicle there so I want to make sure service is performed by an authorized GM dealer for any warranty issues and second they stand behind their work. Making appointments is easy, they quickly get the vehicle in for service, any concerns they come and see you to let you know. No issues so far. More