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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,707 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,707 reviews

November 20, 2024

I just purchased out 7th vehicle from Banks Chevrolet. They are the absolute best dealership I have ever had the pleasure of doing business with ! From the sales department, to the parts department and se More

by LLJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
November 20, 2024

Jasmine was amazing and Jeremy was very helpful as well. I never felt pressured into anything and working with them really was a great experience. More

by Jessica M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy and Jasmine
November 20, 2024

Banks auto is fantastic. I got my 2013 Challenger there 8 years ago and had such a great experience with their inventory and customer service I just went back and purchased a More

by jusczak83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
November 19, 2024

i went to for inspection and a new cabin filter. the person who told b no e where to leave my car. very polite . More

by paulette.griffin76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Manager cashier
November 19, 2024

i was impressed with the great service and the time it took.state inspection and fixing my head lights More

by paulette.griffin76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager cashier very pleasant service manager explained about my stickers on my plates were in the place.
Nov 19, 2024 -

paulette.griffin76 responded

it was a great visit for service at Banks Chevrolet. i was greeted by a gentleman told me where to leave my car. the service manager was nice and he told me about my stickers on my plates being in the wrong place. He explained to me that my head lights needed to be aimed. The cashier was pleasant when i checked out. Everyone was professional and friendly.

November 19, 2024

Always polite and professional. They get the job done and have a comfy waiting room to relax in. Always a plus to step back into my newly cleaned Traverse. More

by hollyjphaneuf100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I can’t remember
November 18, 2024

great dealership with quick and fast service! very friendly staff and comfortable waiting room! love the free coffee! More

by Jonathandesmarais123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
November 18, 2024

Walked in to get my tires rotated and inspection. Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratc More

by Tara.Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know.
November 18, 2024

Like all from greeters at door, write-up personnel, service techs, car washed, office staff and waiting room treats👍 Very well done! More

by Assessordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
November 17, 2024

The work performed was done well except that this was a second time having had this problem the lat time I waited 3 weeks for the part! I had the truck back for 3 weeks then the same problem happened again More

by Teamperdue7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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