Banks Chevrolet Cadillac Buick GMC
Concord, NH
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I had a bad experience with this dealership a couple years ago and was very hesitant to go back. Luckily I did. They got us right in, had the vehicle we were looking at ready and waiting. We had to hagg years ago and was very hesitant to go back. Luckily I did. They got us right in, had the vehicle we were looking at ready and waiting. We had to haggle over price of my trade in but they didn’t waste my time. They wanted to make a deal and we did. Troy was a no xx sales man and plan to use him again in the future. More
The service center called me when my truck told them it needed to be serviced! I dropped it off the night before, key drop service was easy to understand and I felt confident leaving my truck. It was compl needed to be serviced! I dropped it off the night before, key drop service was easy to understand and I felt confident leaving my truck. It was complete in a timely manner, and I really appreciate the hours they are open since I ended up working late that day! More
5-Star Experience at Banks Chevrolet I recently purchased my 2025 Chevy Silverado RST from Banks Chevrolet, and the experience was nothing short of exceptional. After visiting over 15 dealerships a purchased my 2025 Chevy Silverado RST from Banks Chevrolet, and the experience was nothing short of exceptional. After visiting over 15 dealerships and struggling to find the right truck at the right price, Banks Chevrolet proved to be the standout choice. From the moment I walked in, I was treated with respect and professionalism. Tanner, my salesperson, along with the sales managers and the entire team, went above and beyond to help me find the perfect truck. They were determined to ensure I left satisfied but did so without being pushy or trying to force a sale. It was clear they genuinely cared about helping me, not just closing a deal. One thing that really stood out to me was how accommodating the team was. I needed multiple trucks brought out and placed side by side so I could visually compare and understand the differences. They were more than happy to make this happen, and I also had the chance to take them on test drives to ensure I made the right choice. This level of attention and care made all the difference. Communication was another highlight of my experience. Every phone call and email was returned promptly, and follow-ups were consistent and appreciated. Even after purchasing my truck, I’ve had a few questions, and Tanner has been incredibly responsive, often answering my calls almost immediately. Despite being a large dealership, Banks Chevrolet operates with the care and personal touch of a small, family-run business. You can tell this business is run by people who genuinely care about their customers and the service they provide. They offered me an excellent, fair price and executed every detail of my purchase flawlessly. To top it off, the dealership is dog-friendly, which creates an even more welcoming environment. If you’re looking for a dealership that provides exceptional service, outstanding communication, and a stress-free experience, I can’t recommend Banks Chevrolet enough. Tanner and the team were truly on point, and I couldn’t be happier with my new Silverado RST. Thank you ! Eric S More
Very pleasant and knowledgeable. The service writer that I had was amazing and very helpful in everything that I needed to get done on my 23 Silverado The service writer that I had was amazing and very helpful in everything that I needed to get done on my 23 Silverado More
Recently went to BanksGMC for an oil change. Very friendly and helpful personal. I go there because of the rotation of tires and car wash with the oil change. The waiting area is very comforta Very friendly and helpful personal. I go there because of the rotation of tires and car wash with the oil change. The waiting area is very comfortable and I enjoyed watching the manufacturing of automobiles on their large screen TV. I was able to walk the show room and view all the new models. Enjoyed the cafa bar and food area also. Great place to go. More
Always satisfied! Purchased a vehicle at Banks in 2023 and we absolutely love our truck. Service department is always friendly and keep you up to date, especially if y Purchased a vehicle at Banks in 2023 and we absolutely love our truck. Service department is always friendly and keep you up to date, especially if you are waiting on site. More
I had a great experience from the moment I walked in and left feeling great. Everyone made it easy to do what I was there to do. My sales person Seth was great to work with. I love my new truck. left feeling great. Everyone made it easy to do what I was there to do. My sales person Seth was great to work with. I love my new truck. More
Great service ! ! Bought a new truck in 2016 and through the years they have taken great care to provide outstanding customer service . ! Bought a new truck in 2016 and through the years they have taken great care to provide outstanding customer service . More