Banister Ford of Marlow Heights

I paid cash for my vehicle in November 2021 and as of today, March 21,I still do not have license plates nor a title. The entire experience has been two thumbs down. When the car was delivered to me i today, March 21,I still do not have license plates nor a title. The entire experience has been two thumbs down. When the car was delivered to me it had a quarter tank of gas, no owners manual, and only one fob. I have been calling about the title and license plates but continually have to leave a message. Simply would like my title and license plates; can’t recommend doing business together again! More

Great quick service. If I'm not mistaking I think Bobby Gray retired a couple years ago but still showing. James was my advisor and was excellent. If I'm not mistaking I think Bobby Gray retired a couple years ago but still showing. James was my advisor and was excellent. More

Excellent service. Great cou customer service. The workers are very pleasant. Mr Green is awesome. He takes time explain he is just great. Great cou customer service. The workers are very pleasant. Mr Green is awesome. He takes time explain he is just great. More

In reference to the car service performed on 3/18/22 the customer service by Michael Carlisle was Excellent. customer service by Michael Carlisle was Excellent. More

Sonny Betancourt is my go to sales person. I have purchased my 4th vehicle now and Sonny Betancourt has been the best in the process every time. The last purchase was two vehicles at one time I have purchased my 4th vehicle now and Sonny Betancourt has been the best in the process every time. The last purchase was two vehicles at one time and Sonny Betancourt stayed very late to see me out the door with my vehicles. More

Everyone in the dealership was very friendly. Evelyn (my sales person) was Great! It was a delight to have a sale person who was not overly pushy. She was very patient and kind and knowledgable Evelyn (my sales person) was Great! It was a delight to have a sale person who was not overly pushy. She was very patient and kind and knowledgable about the Ford product. Also Thanks to Amir and Ali for their expertise. I will definitely come back to Bannister Ford and recommend my friends and family. :} More

I like excellent customer service that was provided to me with purchasing a new vehicle. I will refer anyone to this dealer ship about their great service. with purchasing a new vehicle. I will refer anyone to this dealer ship about their great service. More

Nice and very friendly dealership I really enjoyed the service I would definitely recommend this place to everyone who needs some work done to there vehicles service I would definitely recommend this place to everyone who needs some work done to there vehicles More

Th wait wasn’t long at all, and the service technician kept me informed on what was going on or needed to be done. kept me informed on what was going on or needed to be done. More

The employees in the service department are very pleasing, especially the general manager Devron , everyone is always so helpful and courteous pleasing, especially the general manager Devron , everyone is always so helpful and courteous More