Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,469 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

By Type

1,469 Reviews of Banister Ford of Marlow Heights

August 03, 2022

My experience at the dealership was great. My sell person was very pleasant. Mr Kelvin Thomas. I will be recommending him to my family and friends. More

by MARYJOHNSON428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Thomas
Report | Print
Aug 05, 2022 -

Banister Ford of Marlow Heights responded

Hi Ms. Johnson! Thank you so much for your 5-star review! We're happy to take care of you and your family here at Banister Ford of Marlow Heights!

August 02, 2022

Good team leadership. Very knowledgeable about the vehicle. Showed me several vehicles. Very patiient with me. More

by FOWLER.DAVID7330
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shana Jefferson
Report | Print
July 30, 2022

Customer service was excellent and they were able to get my car completed in a timely manner. More

by wamackvt84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Aug 01, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated! We look forward to continue to be of assistance to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

July 30, 2022

A excellent and great place to buy new or use vehicle with great warranty service at all times. I More

by MELVIN.BRISCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Freedman, Sonny Betancourt, Evelyn Betancourt
Report | Print
Aug 02, 2022 -

Banister Ford of Marlow Heights responded

Hi Melvin! Thank you so much for your 5-star review! We're happy to be your one-stop shop for vehicle purchases ans services! We greatly appreciated your business here at Banister Ford of Marlow Heights!

July 28, 2022

Courteous staff,clean waiting room, Estimate wait time was great, Your location is in a good place More

by brenda.barbour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Jul 28, 2022 -

Banister Ford of Marlow Heights responded

Hey Brenda! Thank you for taking the time to share your 5-star review! We are so thankful to earn your business here at The New Banister Ford of Marlow Heights! We look forward to continue to be of service to you in the future!

July 27, 2022

Excellent! !! Customer Service. Everyone who help me with my purchase has given me the best experience in buying a New vehicle. Thank you All for having Great! P More

by bboston2562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherrill Smith, Kevin Bowman, Amar Virk
Report | Print
Jul 28, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for your 5-star review! We are always happy to provide you with an excellent experience! Congrats on your purchase and welcome to the Banister family! We greatly appreciate your business here at Banister Ford of Marlow Heights!

July 27, 2022

Great. Drove in with no appointment. Serviced within 2 hours. Carlos Scott was friendly and informative. I'll want to see him next time I come. More

by LAMDNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Jul 28, 2022 -

Banister Ford of Marlow Heights responded

We greatly appreciate your 5-star review! We're happy to provide you with a quick and informative experience! Thank you for coming in and trusting us to service your vehicle, we're happy to take care of you here at Banister Ford of Marlow Heights!

July 27, 2022

OUTSTANDING! !!! Service was the BEST! Very competent….. transportation service was Professional and….. could not ask for better!!! If I had it to do over, would More

by ANGEL1WASHINGTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department…. Didn’t have time to request names. , Bobby Gray, Chris Oyedeji
Report | Print
Jul 28, 2022 -

Banister Ford of Marlow Heights responded

Hey Angela! Your 5-star feedback is greatly appreciated! We are happy to know that we could be of service to you during your recent visit. We are grateful to earn your business here at The New Banister Ford of Marlow Heights! We look forward to continue to be of service to you in the future when you are in need!

July 26, 2022

Communication wasn't good. I never waited over a week. Service before was fast and professional More

by vanlyn07@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Report | Print
Apr 25, 2023 -

Banister Ford of Marlow Heights responded

Thank you for notifying us. We greatly apologize for the inconvenience you may have experienced. We hope we can earn another opportunity to serve you at our dealership.

July 25, 2022

Thanks Great Customer Service! ! Great staff enjoy bringing my vehicle in to get it cleaned and serviced. More

by flcrawford4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Sherrill Smith, Devron Stevenson, Chris Oyedeji, Amar Virk
Report | Print
Jul 26, 2022 -

Banister Ford of Marlow Heights responded

Your feedback and 5-star review are much appreciated! We are pleased to know that your experiences with us are always great! We look forward to continuing serving you here at Banister Ford of Marlow Heights!

1
...
75
76
77
...
147