Banister Ford of Marlow Heights

First time buying a car and it went completely terrible. Ended up cancelling my loan check on them since they couldn’t replace the brakes that failed for VA inspection. That’s all they needed to do but want Ended up cancelling my loan check on them since they couldn’t replace the brakes that failed for VA inspection. That’s all they needed to do but wanted to make a hassle of nothing. More

Very poor service unprofessional we’re not take my vehicle back there again Could not fairly complete with customer service vehicle back there again Could not fairly complete with customer service More

Hi , was nice , good service great,, is ok they have to be friends all the time thank you be friends all the time thank you More

They provide excellent customer service, accepted offers from the customers according the situation. I recommend this dealer for your next car from the customers according the situation. I recommend this dealer for your next car More

My service visit was Very Good. I Though my vehicle would have been washed & vacuumed out? Other than that the my entire visit was handled professionally from your Service Staff to I Though my vehicle would have been washed & vacuumed out? Other than that the my entire visit was handled professionally from your Service Staff to you Cashier! Thanks More

I received outstanding service from Banister Ford. This rating is based on their exceptional quality customer service. This rating is based on their exceptional quality customer service. More

Thorough service with the dealership. The sales rep was helpful in answering our questions. The auto center was also very helpful with the complementary oil change process. Will come agai The sales rep was helpful in answering our questions. The auto center was also very helpful with the complementary oil change process. Will come again. More

The customer service was excellent and informative which I would recommend you to my friends I would recommend you to my friends More

I dropped my car off for at 7:30 am regular VIP check up and they told me I needed 2 front tires. It took them until after 4 to complete the work. I left it and came back and it still wasn't ready. I had to and they told me I needed 2 front tires. It took them until after 4 to complete the work. I left it and came back and it still wasn't ready. I had to take my car without a car wash because I had to make it to an appointment. The work seems good but they need to do better with time. More

Manager was very professional and handled all my issues. Had my car ready when promised Had my car ready when promised More