Banister Ford of Marlow Heights

This was a very poor buying experience. I've bought over 20 fords for both business and personal use as well as over 20 additional vehicles from different manufacturers. This was the worst experience I've e 20 fords for both business and personal use as well as over 20 additional vehicles from different manufacturers. This was the worst experience I've ever had. In fact, I've sent 4 emails (over multiple days) since the sale with a simple follow up question to my salesman, he has yet to respond. Sadly, this was typical of the entire process. More

Very easy to work with, they had my Escape Hybrid waiting for me when I got there ...... we drove 200 miles one way to purchase my vehicle from them. for me when I got there ...... we drove 200 miles one way to purchase my vehicle from them. More

The Service Department was very helpful and I did not have to wait all day. Happy with service. have to wait all day. Happy with service. More

The Banister's sales representatives were very professional and nice. I felt like as a customer they took pride in representing Banister Ford. professional and nice. I felt like as a customer they took pride in representing Banister Ford. More

This dealer is one of the best car dealers I have ever bought a car from in my life. The General Manager and the employees are friendly, professional and honest something hard to find at dealers. I live i bought a car from in my life. The General Manager and the employees are friendly, professional and honest something hard to find at dealers. I live in Virginia and did not buy a car close to my house because the dealers near me are greedy. More

Service was quick, efficient, Everyone was very friendly. Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky, slow and a pain in the butt to use. More

Amazing staff learned alot it was helping me help as well a gain for family a gain for family More

The service is great and the waiting time for my last service was excellent. Thanks! service was excellent. Thanks! More

It was an awesome experience. The wait time was really short. Will repeat again soon. short. Will repeat again soon. More

OUTSTANDING! They were VERY EFFICIENT in helping me with purchasing my new vehicle! I APPRECIATE all the services provided. purchasing my new vehicle! I APPRECIATE all the services provided. More