
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,469 Reviews of Banister Ford of Marlow Heights
Reached out about a '22 Ford Maverick that was listed on their website one evening. The following morning I had received an e-mail and voicemail from a salesman confirming the availability of the truck. I their website one evening. The following morning I had received an e-mail and voicemail from a salesman confirming the availability of the truck. It was exactly what I wanted. I was able to put a deposit down over the phone and came in that evening for the purchase. No hidden costs, everything was up front. Couldn't be happier with the team at Banister! More
The staff walks around like they’re on drugs The wait The staff walks around like they’re on drugs The wait time is ridiculous for an oil change The staff walks around like they’re on drugs The wait time is ridiculous for an oil change More
Doesn’t listen to the customer nor check notes for services. Job wasn’t done correct and the representative didn’t tell the truth to my significant other when picking up the car. We had to check our p services. Job wasn’t done correct and the representative didn’t tell the truth to my significant other when picking up the car. We had to check our paperwork and noticed the errors. More
Very friendly staff customer service above and beyond my Very friendly staff customer service above and beyond my expectation. Very clean waiting area with quick service fr vehicle. Very friendly staff customer service above and beyond my expectation. Very clean waiting area with quick service fr vehicle. More
Great customer service! Amir and Sahand were extremely helpful in my journey to get a new-to-me car after the transmission on my old Focus went out. Amir explained my options with just the right amount of helpful in my journey to get a new-to-me car after the transmission on my old Focus went out. Amir explained my options with just the right amount of detail and answered all of my questions appropriately. I left the dealership with good financing and a great car! More
Purchased a vehicle there in 2003 when it was Sheehy. It is now under a new name and the service was great. accurate on finding and fixing problems. Gave an estimate for repair and it was performed at that is now under a new name and the service was great. accurate on finding and fixing problems. Gave an estimate for repair and it was performed at that price. More