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Banister Ford of Marlow Heights

Name: Banister Ford of Marlow Heights
Address: 5000 Auth Rd., Marlow Heights, MD, 20746, US
Telephone: (301) 423-4950
Rating: 3.9

3.9

1,471 Reviews

5000 Auth Rd., Marlow Heights, Maryland 20746

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Sales: (301) 423-4950

Call (301) 423-4950

Banister Ford of Marlow Heights

Marlow Heights, MD

3.9

1,471 Reviews

Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

3.9

1,471 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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1,470 Reviews of Banister Ford of Marlow Heights

February 23, 2022

SERVICE VISIT

I brought my 2011 Ford Edge in for an oil change and after leaving my truck check engine light appeared and started stalling out. I believe the did something to my vehicle and when I found out the resul after leaving my truck check engine light appeared and started stalling out. I believe the did something to my vehicle and when I found out the result of it I will be reporting them. More

by tbird232002

Verified Customer

Recommend Dealer

Employees Worked With

Bobby Gray

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Feb 24, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to notify us. Our team takes pride in ensuring the safety of all of our clients vehicles. We apologize that this occurred to your vehicle. We want to have a chance to speak more to you about this situation. Please give us a call at your earliest convenience at 7579165229

February 23, 2022

SERVICE VISIT

They fixed my car fast and returned it fast. Great job Ford! Customer service was professional too Great job Ford! Customer service was professional too More

by CAM CHISM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Bobby Royal, Sam Hadi

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Feb 24, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated, Cam! We are grateful to earn your business. If there is anything that you or your vehicle needs, please do not hesitate to let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

February 23, 2022

SERVICE VISIT

Staff was friendly and courteous. However, the waiting time for an oil change was longer than I expected. However, the waiting time for an oil change was longer than I expected. More

by JBSMITH4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Gray

Report | Print

Feb 24, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are grateful to earn your business, and your feedback means a lot to us. We are constantly looking for new ways to improve the customer experience. Thank you for choosing The New Banister Ford of Marlow Heights!

February 23, 2022

SERVICE VISIT

Thank you very much it was very helpful and pleasant I enjoyed my business and service from your organization once again thank you very much enjoyed my business and service from your organization once again thank you very much More

by lylesa540

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Bobby Royal

Report | Print

Feb 24, 2022 -

Banister Ford of Marlow Heights responded

We are so grateful to earn your business! Thank you for taking the time to rate us 5-stars. Your feedback is greatly appreciated by our team. We look forward to continue to be of service to you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

February 22, 2022

SERVICE VISIT

Terry was my contact person. Very courteous, friendly. So far my car is working good. Very courteous, friendly. So far my car is working good. More

by wllms255

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Terry

Report | Print

Feb 23, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated. We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Ford of Marlow Heights!

February 22, 2022

SALES VISIT - NEW

The sales man John Trunner was great! The finance guy also worked hard to get the payments i wanted Mr. Amir Taghi The finance guy also worked hard to get the payments i wanted Mr. Amir Taghi More

by ROB32CHA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Turner, and Amir Taghi

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Feb 23, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate us 5-stars! Your feedback is greatly appreciated! Enjoy your new vehicle, and thank you for choosing The New Banister Ford of Marlow Heights!

February 20, 2022

SALES VISIT - USED

Mrs Evelyn was the best sales lady. She knew exactly what kind of vehicle I need to upgrade and the Mr Ali was best in getting the best rates and very informative. She knew exactly what kind of vehicle I need to upgrade and the Mr Ali was best in getting the best rates and very informative. More

by MOBETTER1964

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

S. Ali, Evelyn Betancourt

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Feb 22, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time rate your experience! We are so happy to know that our team could be of service to you during your recent visit. Congratulations on the purchase of your new vehicle! We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford fo Marlow Heights!

February 20, 2022

SERVICE VISIT

The service advisor was courteous and very helpful and the work was completed as promised. the work was completed as promised. More

by KUNTRYBOY75

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Gray

Report | Print

Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience. We are grateful to earn your business. We look forward to continue to do business with you in the future. Thank you for choosing The New Banister Ford Of Marlow Heights!

February 19, 2022

SALES VISIT - USED

I was treated very well. What ever I needed Mr. CHRIS GOINS and Mr. SONNY. AMIR TAGHI AND STAFF TOOK GOOD CARE OF ME. FORD BANISTER IS THE PLACE TO GO IF YOU NEED A CAR. What ever I needed Mr. CHRIS GOINS and Mr. SONNY. AMIR TAGHI AND STAFF TOOK GOOD CARE OF ME. FORD BANISTER IS THE PLACE TO GO IF YOU NEED A CAR. WHERE PEOPLE CARE ABOUT YOU AS A PERSON. THEY WORK WITH YOU AS MUCH AS POSSIBLE... More

by GAINESJEANNIE52

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Finance Department AMIR TAGHI, Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Don Berry, Yadira Kauffman, Bobby Royal, Sam Hadi

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Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience. Your 5-star review is greatly appreciated! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 19, 2022

SERVICE VISIT

the customer care is fantastic, and the work performance to the car is great at any visit. to the car is great at any visit. More

by SHEKU3374

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Gray

Report | Print

Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are very grateful to earn your business. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

Banister Ford of Marlow Heights

1,470 Reviews of Banister Ford of Marlow Heights

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