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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,471 Reviews of Banister Ford of Marlow Heights

March 05, 2022

Sajjad Ali, Amar Virk, and Matt Anwari are the GREATEST! ! I received A+ service from each member of the team. Good, honest people. You don't find this kind of service everywhere. I have already recommend More

by TOMEKIA01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sajjad Ali, Amar Virk, Matt Anwari, Evelyn Betancourt
Report | Print
Mar 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We are so thrilled to know that our team could be of service to you during your recent visit. We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 05, 2022

The Banister Rewards program is great for customers. It was my first time using the program. More

by aclassservicesllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
Report | Print
Mar 08, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star feedback is greatly appreciated! That is why we created Banister Rewards for all of our customers, we are happy to know that we are helping our clients. Thank you for choosing The New Banister Ford of Marlow Heights!

March 04, 2022

The people was very helpful and got me in and out and wash my truck More

by DMHOWELL70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Report | Print
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star feedback! It is our pleasure to ensure that all of our customers have a pleasant experience during each visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 04, 2022

Service reps need to confer sooner with customers than later, when customers are about to leave. More

by MPSHORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Gray, Bobby Royal
Report | Print
Mar 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We take serious consideration in our customers feedback & suggestions. This helps because we are constantly looking for new ways to improve the customer experience for everyone. Thank You!

March 03, 2022

Customer service staff were very helpful and friendly and very efficient in their duties when to giving the customer service More

by Shuey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Evelyn Betancourt, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Sam Hadi
Report | Print
Mar 03, 2022 -

Shuey responded

Excellent customer service and care for you and your company

March 03, 2022

Fixed my problem. Thank all so much and did it really quick. Left in less than a hour. More

by TENESHA1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Report | Print
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Hey Tenesha! Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated by our team! Thank you for choosing The New Banister Ford of Marlow Heights!

March 03, 2022

Very professional and kind. The serviceman and salesman are eager to please. The manager is an excellent person to do business with. More

by MACZETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Slaughter, Bobby Gray, Sherrill Smith, Brian Pointer, William Hodge, Calvin McHenry, Anthony Seegers, Denard Carey, Kunta Mambouray, Nick Williams
Report | Print
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. We look forward to continue to provide you high class customer service in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 03, 2022

I received fast and friendly service! I will recommend anyone their service. I did have to wait too long. More

by LIZHAWKINS211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Report | Print
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business, Liz! Thank you for taking the time to rate your experience. We are happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 02, 2022

They’re very polite very caring. They honestly listen and go out of their way to make sure that you are totally satisfied. The nicest thing I can say is I felt very welcomed when I E More

by dobsonrd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahand and Ali.
Report | Print
Mar 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the Tim to share your feedback! Your 5-star review is greatly appreciated! We are so grateful to be apart of this experience with you! We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 02, 2022

I believe banister ford will be the dealership in the region in the near future!! More

by CHEEKS_RAYMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn in sales , Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Bobby Royal, Sam Hadi
Report | Print
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Thank you very much for your kind words! We appreciate you for taking the time to rate us 5-stars! If there is anything that we can do for you or your vehicle please let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

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