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Banister Ford of Marlow Heights

Marlow Heights, MD

Overview
Employees
Reviews
Vehicles
4.0
1,438 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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5000 Auth Rd.

Marlow Heights, MD

20746

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Showing 1,438 reviews

November 11, 2024

Devonate was excellent and deserves a raise! He was so helpful and made my repair stress free More

by gwagner016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2024

Still waiting for return call from advisor. Experiencing something that wasn’t happening prior to service More

by evesdaughter2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amarjot Vohra
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Horrible communication, unreliable, lack of ownership, poor management, scratched my car, disrespectful, unprofessional, unworthy, joke More

by lderricote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davonte Manuel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (don’t know last name, in service dept.)
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November 07, 2024

Service agent had Wonderful customer! Great Job Banister Ford of Marlow Heights. Will return for service. More

by jeneka.reed-foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hunter & Quanisha Jackson
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November 06, 2024

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2024

GREAT SERVICE LOVE THEM UP THERE GREAT TEAM EFFORT ON THE SERVICE. GO TEAM ILL BE BACK More

by davonte.manuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2024

Great experience with the repair shop and the customer service representatives great job. Would recommend other people. More

by Cwn1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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November 06, 2024

Great customer service from all employees in the service center!! Service manager kept me updated via emails and phone. More

by bobbyeeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Cook my Service advisor
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November 05, 2024

This place is usually ghetto and slow. But since the Big D joined the team he has been helpful in helping me to save $200 on my repair. Gooooo BIG D!!! More

by Drebatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

All services were conducted expeditiously and professionally. All was outstanding, keep up the good work. More

by glenngreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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