Ball Acura
National City, CA
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45 Reviews of Ball Acura
Fastest car buying experience ever! I had the pleasure of working with Micheal Fitch & the Honda sales manager Mike V. They made my transaction run so smoothly, fun, easy and made it fe I had the pleasure of working with Micheal Fitch & the Honda sales manager Mike V. They made my transaction run so smoothly, fun, easy and made it feel like I was right at home. This is my third time purchasing a vehicle from Ball, and I wouldn't go anywhere else. I HIGHLY recommend Micheal Fitch and his knowledge of different cars they offer. Thank you all for the wonderful experience, I'll definitely come back! More
Excellent Ruben and Hector helped me find the perfect car. Thank you for all your help. You guys are awesome. Super happy. Ask for Ruben or Hector. Thank you! Ruben and Hector helped me find the perfect car. Thank you for all your help. You guys are awesome. Super happy. Ask for Ruben or Hector. Thank you! More
Amazing Gerry and Jorge worked so hard to get the best deal ever, thanks for making are visit so personable, Gerry really knows his cars! You guys are awesom Gerry and Jorge worked so hard to get the best deal ever, thanks for making are visit so personable, Gerry really knows his cars! You guys are awesome. Thank you! More
Totally satisfied. Painless. The team at Ball Honda: Ruben, Jorge, and Victor were great. We tested their patience, for sure, as we test drove a number of cars before settling on The team at Ball Honda: Ruben, Jorge, and Victor were great. We tested their patience, for sure, as we test drove a number of cars before settling on the one we purchased. Then, Ernie in the service department has been great -- getting me in, providing the loaner for detail work to be done, and then having the work done well and in a timely manner. This is the second time we have gone with Ball -- and I would do it again. More
Great experience Ruben and Jorge at Ball Acura are great. They worked with me on finding the car I wanted and making sure I got the best deal possible. I would definit Ruben and Jorge at Ball Acura are great. They worked with me on finding the car I wanted and making sure I got the best deal possible. I would definitely recommend this dealership to everyone. More
Ball Acura Rocks! Love the people, service and my new Acura MDX! Professional Staff was there to help any way possible... Management and ownership all stopped by to t Love the people, service and my new Acura MDX! Professional Staff was there to help any way possible... Management and ownership all stopped by to thank me for my lease. Enjoyed the whole experience. More
Very good Good experience no hastles was pleased love car everyone and everything ver quick and nice worked with me gave me all the info I needed about car I bo Good experience no hastles was pleased love car everyone and everything ver quick and nice worked with me gave me all the info I needed about car I bought showed me also everything about car how to use More
LOW CLASS SHADY xxxxxxxx . I went to Ball Acura for a car quote as a costco member at the end of December. My husband, the costco card holder, had talked with the dealership c . I went to Ball Acura for a car quote as a costco member at the end of December. My husband, the costco card holder, had talked with the dealership costco rep and let them know the color, package etc of what I was interested in (which they did have) and was explicit that I would be financing the car on my own. The first issue I had was their inability to comprehend that I, a female, didn't need my husband to help me buy the car. During my maybe 20 total minutes of face to face conversation with the costco dealer (over the course of being at the dealer an hour), he asks me at least 3 times if my husband would be co-signing on the financing. Each time I made it very clear that he would not be involved and that it was only me. Even after they checked my credit and confirmed I had really good credit (better than my husbands) they continue to ask if he would be involved. Seriously? The second bigger issue that makes them low class shady xxxxxxxx was the process of evaluating my car as a trade in. I give them the car key so someone can take a look at my car only to discover that the person drives off with my car without my permission and were gone for around 10 minutes. I've been to the Kearny Mesa Acura dealer, Lexus dealership and Toyota and none of them felt the need to drive my car. And the xxx moment is when I get my car key back, my car registration is handed to me with it. xxx? Where did you get my car registration? The idiot shady xxxxxxx rifled through my car, again without permission to find it and and probably photo copied it!! Why don't you search through my purse while your at it??!! Another interesting thing is that I also had a business card from Kearny Mesa Acura that was in my car before i went into the dealership. When i left the dealership, the card was gone. LOW CLASS! Like i can't remember the sales person's name from Kearny Mesa Acura! Low class shady dealership! Save your time and go to Kearny Mesa Acura. Much classier, listens, and is much more respectful. The Costco deal is not worth dealing with Ball Acura. Definitely also left a negative review with the Costco car buying service. More
"Dream Come True!" I can't say enough about my experience at Ball Acura Dealership. I was there to get my 2007 Suzuki serviced and I drove away in an Acura RDX. I've a I can't say enough about my experience at Ball Acura Dealership. I was there to get my 2007 Suzuki serviced and I drove away in an Acura RDX. I've always wanted an Acura but believed it was out of my reach! Call it divine intervention but somehow they knew I've always wanted an Acura. All of the people who work there were courteous, respectful and considerate. The Best part is you get a sense they are committed to their products & services and will keep customer satisfaction a Top Priority. AWESOME! Thank you so much - Happy New Year. More
Excellent Service I am very pleased with the service the team at Ball Acura provided. it had been a while since I had last purchased a new car and I must say I felt ve I am very pleased with the service the team at Ball Acura provided. it had been a while since I had last purchased a new car and I must say I felt very comfortable with Sam as he was the one who initially assisted me, they were all very professional, knowledgeable and friendly. After 2 days of visiting different dealership my experience at Acura was excellent, I am loving my RDX!! More