Balise Volkswagen
West Warwick, RI
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Showing 322 reviews
great people Found a Passat on Carguru that I liked at this dealer. I contacted Yaris Martinez and I Ended up buying the car from them. Steve and Serena were Found a Passat on Carguru that I liked at this dealer. I contacted Yaris Martinez and I Ended up buying the car from them. Steve and Serena were great to work with. It was well worth the 200 + mile drive to make this deal. Fair price on a really nice car. I would highly recommend this dealership to anyone. More
Great sales experience It was my first experience of leasing a car in the United States. Yaris and his manager Steve went the extra mile to help me get approves and meet It was my first experience of leasing a car in the United States. Yaris and his manager Steve went the extra mile to help me get approves and meet my needs. They were very quick, friendly and professional. They also picked me up from home, which was a very nice gesture. Thank you Yaris Martinez for your help! More
Easy going, understanding, cost effective Well taken care of. I got the car in a matter of days. It was the exact model I wanted at a decent price. The car drives so smooth to the ground. Well taken care of. I got the car in a matter of days. It was the exact model I wanted at a decent price. The car drives so smooth to the ground. More
No pressure, kind salesman A very good experience, the salesman and manager presented a deal I was happy with. No pressure and very accommodating. I would recommend this dealers A very good experience, the salesman and manager presented a deal I was happy with. No pressure and very accommodating. I would recommend this dealership. More
Great Buying Experience One of the best buying experiences I have ever had a dealership. I was able to do the majority of the purchase online and on the phone. When I arrive One of the best buying experiences I have ever had a dealership. I was able to do the majority of the purchase online and on the phone. When I arrived at the dealership to pick up the car it was not only what I had expected, but was in even better condition. Wade, Steve and Kevin were attentative, consultative and professional. I live in NH and would now look to the Balise family for another purchase even with the drive. More
Credit Challenge turned VIP I have spent the last two years trying to rebuild my credit so buying a new car, without getting buried, has always been something I thought was out o I have spent the last two years trying to rebuild my credit so buying a new car, without getting buried, has always been something I thought was out of reach. I received a mailer from Balise VW that peaked my interest, so I sent an email to the GM explaining my situation and what I was trying to accomplish. I didn't want to waste my time nor anyone at the dealership's time if a deal wasn't a possibility. Gregg was quick to respond and introduced me to one of the sales managers, Steve Crosby. Steve was great to work with via email. He listened to my situation and walked me through the online application. Once complete, he had gotten back to me within a couple hours with my options for a vehicle and financing. Without getting into details, he was able to get me a monthly price where it needed to be plus do so on a new vehicle. He invited me down to the dealership to check out my options and that's when I met Bob Wilson. Bob showed me my options and took me out a test drive. 15 minutes later we back in the lot trying to schedule a time to take delivery. Honestly, I was really nervous about buying a new car and the folks at Balise were able to turn what I thought was going to be a nightmare into a very positive experience. I thought I was going to get turned away or taken advantage of. Rather they rolled out the red carpet and make feel like a true VIP. I'm looking forward to the many miles to come and then getting back to pick up a new set of keys from Steve and Bob for my next car. More
Kevin is the best! This was by far the best car buying experience I have ever had. Kevin's attention to detail is comforting, helping us get just the right car within ou This was by far the best car buying experience I have ever had. Kevin's attention to detail is comforting, helping us get just the right car within our budget. I will be getting all my cars in the future with Kevin. More
Best car buying experience I've had I highly recommend going to Balise VW and seeing Mike Jones. He knew everything about all cars and without any second thoughts. As stated it is the be I highly recommend going to Balise VW and seeing Mike Jones. He knew everything about all cars and without any second thoughts. As stated it is the best car buying experience I've ever had!!!!! I absolutely love my new 2017 Jetta SE. It's slick design and awesome features are everything I needed!!! More
wonderful experience I just purchased a vehicle from Balise VW ... they automatically give you a deal, without having to play a stupid back and forth game ...with no pr I just purchased a vehicle from Balise VW ... they automatically give you a deal, without having to play a stupid back and forth game ...with no pressure and they truly want to help you get the car that you want . More
Very smooth process I would say this was the smoothest car buying experience yet. You can tell Josh and his entire. management team have many years experience because I would say this was the smoothest car buying experience yet. You can tell Josh and his entire. management team have many years experience because of how easy and smooth the entire process was. Thank you guys again and I know I'll be back for another vehicle in the future! More