Balise Volkswagen

I purchased my new Jetta( love it!!!) at Balise Volkswagen this month. My salesperson Yaris was very Curteous,friendly & helpful. He guided me through what vehicle was the right one for me. He answ Volkswagen this month. My salesperson Yaris was very Curteous,friendly & helpful. He guided me through what vehicle was the right one for me. He answered all my questions & most important was very patient. Waiting time was rasonable. I will recommend Balise VW to all my friends & family. Overall Balise has great,very friendly & professional staff. Excellent Dealership. More

I am a MA resident and after shopping local VW dealers decided to make the drive and go with Balise. Purchased a 2011 Jetta and love it! Each member of the staff I worked with was outstanding! I receive decided to make the drive and go with Balise. Purchased a 2011 Jetta and love it! Each member of the staff I worked with was outstanding! I received superior customer service! From A to Z an exceptional experience! More

Justin and Nancy were very accommodating both on the phone and in person. They worked with me to get the best possible price on the Jetta, and moved efficiently through the paper work to get me on the r phone and in person. They worked with me to get the best possible price on the Jetta, and moved efficiently through the paper work to get me on the road quickly. In addition, they gave me good advice on insurance. They kept the dealership open late on a Sunday to allow me to work things out with the insurance company. Ginnie did work hard to get me to take on some of the extended warranty options, but she was not overly aggressive. I would recommend to a buyer at Balise to make sure you take your time, and ask Ginnie questions so that you fully understand the impact on your payments any additional service might have. All in all it was a great experience! Great price and great service! More

Listen, hands down, they are here to sell cars not rob you. Loved the salesmanship. They respected my budget and also placed me into a vehicle that exceeded my expectations. I'm now driving a 2011 jetta a you. Loved the salesmanship. They respected my budget and also placed me into a vehicle that exceeded my expectations. I'm now driving a 2011 jetta and had a negative trade of a 2005 stratus. I went to 3 dealerships on rt. 2 before hitting Balise VW and they obviously were the ones to make it work. I worked with Noah and his manger. Dude, they MADE it happen. I recommend this dealer to all. I manage storage facilities and will be recommending them to my 2000+ customers. Do not waste time anywhere else. Start and End here... More

Like most people I researched my new car purchase for months before stepping in the dealership. I must say I was pleasantly surprised at how smooth/painless the whole experience was. Nancy is a very know months before stepping in the dealership. I must say I was pleasantly surprised at how smooth/painless the whole experience was. Nancy is a very knowledgable salesperson. Nothing is worse than when you know more about the car than the salesperson trying to sell it to you. This was not the case. The car I bought was a 11' VW GTI Autobahn pkg. I walked in the door with a number in mind. I told Nancy that I did not want to go back and forth on price - my last vehicle was totaled so there was no trade. She spoke to the salesmanager and came back with a price that was better than I expected - when is the last time that has happened? They also helped my obtain a tax credit letter from my insurance company that allowed me to by the car tax free. The service and parts departments are very courteous and for me the location is very convenient. I would absolutely reccomend them anyone looking for a new/used car. More

I recently bought a 2011 Jetta with the help of Norm Lefebvre. My experience with Norm was exceptional. I had been to numerous dealerships over the course of a few weeks and encountered the 'typical' ca Lefebvre. My experience with Norm was exceptional. I had been to numerous dealerships over the course of a few weeks and encountered the 'typical' car salesmen who appear to attack your every weakness. Norm, however, was honest about the cars, prices, etc; respectful of my wants; and extremely helpful in finding me a car that best suited my needs. I also met with Justin who was very helpful in allowing me the best deal possible for the car. Justin was also honest and made me feel as though he was looking into the best interest of not only himself, Norm and the dealership, but also in myself as the buyer. Jeanne was the last person I met with at Balise and my time with her too was worth mentioning. Jeanne made, what can be the most stressful part of buying a car fun, quick and easy. Thank you to Jeanne to ending my time at Balise on a high note! More

This place is absolutely horrible. They seem nice as they are selling you the car but once I signed the papers for the financing, they pretty much fell off of the face of the earth. After I signed the papers are selling you the car but once I signed the papers for the financing, they pretty much fell off of the face of the earth. After I signed the papers, they said they would fax the information to my insurance company right away. That was Monday. I called my insurance and they didnt receive anything until Thursday morning and it took me 15 minutes to insure the car. I started calling and apparently everyone there is complete moron. All I was trying to do was get a status on my car. How hard is that?! Just save yourself a headache and go somewhere professional. More

The customer service was great, the salespeople were friendly, and the price was good. This was my first car buying experience and I was very pleased. Everything went smoothly, and was done in a timely friendly, and the price was good. This was my first car buying experience and I was very pleased. Everything went smoothly, and was done in a timely manner. I would definitely recommend this dealership. More

Extremely friendly staff, no pressure, and patient. Highly recommend to anyone looking to buy new or used high quality vehicles. Going through the paperwork was brief, and all questions were answered. Highly recommend to anyone looking to buy new or used high quality vehicles. Going through the paperwork was brief, and all questions were answered. I rate the dealership highly because I have only had one prior experience, and this one was much easier end not as confusing. More

My husband and I decided to purchase the 2011 Jetta. We went to Balise and initally thought we had a great deal. We decided to get the vehicle from them and went down the next day to sign the papers. We went to Balise and initally thought we had a great deal. We decided to get the vehicle from them and went down the next day to sign the papers. We decided to check out a competitor just for peace of mind. They can back with a better deal but we wanted to stay loyal to Balise. I went to go sign the papers around 5:00pm and by 8:00pm I had not signed anything. To be fair they said there were people ahead of us and we would have to wait, no problem. The problem was having them say ten more minutes and it being an hour. We finally go in to sign the papers, we give them a check for $7500 and have the insurance company send over a binder and then they said they needed some additional paperwork. Why didn't thay tell us during the 3 hour period that they needed something? At that point I was done. It took us 3 days to have someone finally return our call to get our check back. They have been telling us to call that it will be ready and this was back on the 11th of April. We were told to call on the 18th and see if it was ready. They said not until friday the 22nd. My husband just called them again and they said to call back on Monday. We still DO NOT have our money back for a car we never signed for. We ended up purchasing a car last friday from a competitor, at a lower interest rate, and had no problems at all. I would have buyers avoid giving any money until AFTER the papers are signed. More