Balise Volkswagen
West Warwick, RI
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Showing 322 reviews
5 Star Service Experience Bob in service was great, got a flat on Sunday night, brought it there Monday morning and had it back Monday afternoon. Timely and professional Bob in service was great, got a flat on Sunday night, brought it there Monday morning and had it back Monday afternoon. Timely and professional More
First VW!!! My salesperson, Bob Wilson, was knowledgeable and very forthcoming about the entire process. He presented the car and all of its features very thoroug My salesperson, Bob Wilson, was knowledgeable and very forthcoming about the entire process. He presented the car and all of its features very thoroughly. It made it easy for me to make an informed decision. More
New Passat Owner I went to Balise VW with the intention of buying a brand new VW Passat. I knew the vehicle I wanted after doing research on what was available for th I went to Balise VW with the intention of buying a brand new VW Passat. I knew the vehicle I wanted after doing research on what was available for the left over 2018s. I left that day with a 2018 Passat. More
Great experience! My sales representative was Josh Formiglio and he was excellent! Very attentive, responded to all of my questions prior to purchasing and after I drov My sales representative was Josh Formiglio and he was excellent! Very attentive, responded to all of my questions prior to purchasing and after I drove off the lot! I had a great experience and would recommend him to anyone. More
Excellent Sales Staff Excellent sales personnel. The Balise Team was helpful, knowledgeable, and professional. I was would personally thank Bob and Steve for all their help Excellent sales personnel. The Balise Team was helpful, knowledgeable, and professional. I was would personally thank Bob and Steve for all their help with finding the perfect car that fit my needs. More
Excellent experience! Smooth transaction Sam greeted us on the lot as we were shopping for a car for our son Friendly and knowledgeable - we made a great deal ! Would recommend highly Sam greeted us on the lot as we were shopping for a car for our son Friendly and knowledgeable - we made a great deal ! Would recommend highly More
easy experience Just bought a new Altrack at Balise. Have been looking for a while. Dealt with Josh Luzzi. Not a pressure type sale, easy to deal with and were fair i Just bought a new Altrack at Balise. Have been looking for a while. Dealt with Josh Luzzi. Not a pressure type sale, easy to deal with and were fair in the negotiations. Never had previously been to a Balise dealership, would recommend. Also,would definitely look at a VW, good cars, good deals. Had VW's 20 years ago, but happy with the current purchase. More
AWESOME I hate car shopping but the experience at Balise VW was AWESOME, the sales rep Josh was so inviting and friendly. The GM Steve, the business mgr and I hate car shopping but the experience at Balise VW was AWESOME, the sales rep Josh was so inviting and friendly. The GM Steve, the business mgr and the insurance women were all AWESOME...I do not use this word ever but I really had an AWESOME experience. More
Car and Service stinks I bought a 2012 Jetta here last August. It has turned out to be a huge lemon. Wont start often and loses power while driving. Broke down tonight an I bought a 2012 Jetta here last August. It has turned out to be a huge lemon. Wont start often and loses power while driving. Broke down tonight and I called AAA to have it towed to a repair shop. Balise wouldn't work on it. Their motto "TAKE THE MONEY AND RUN" More
Excellent Experience at Balise First time purchasing a vehicle (used) from Balise. Excellent group to work with. In particular, Sammy Gonzalez (Sales Consultant) was extremely hel First time purchasing a vehicle (used) from Balise. Excellent group to work with. In particular, Sammy Gonzalez (Sales Consultant) was extremely helpful in finding us the right vehicle. I was actually surprised at the amount of upfront vehicle searches/reviews and effort he performed in trying to match us up for what we were looking for (vehicle for our daughter). He was great at communicating back and forth over a few weeks period; not pushy and great follow-up. He and the rest of the team made the purchase very easy (including Steve and Kevin Crosby for the paperwork/etc.). Pleasurable to deal with and I would recommend them for anyone looking for both new and used VWs. Overall, they also had a good selection of vehicles on hand. Recommended! More