Balise Volkswagen

I have purchased two cars when the dealership was Fiore VW and had a nice experience. Returned and now that they are Balise they had no incentives for loyal customers and in fact would not budge on the lis VW and had a nice experience. Returned and now that they are Balise they had no incentives for loyal customers and in fact would not budge on the listed price at all. I will never buy another car from Balise. More

This is the third VW I have purchased new at this dealership. Wade was very professional and made purchasinng my new Golf very easy and an enjoyable experience. I will definitely be back when I'm r dealership. Wade was very professional and made purchasinng my new Golf very easy and an enjoyable experience. I will definitely be back when I'm ready to buy my next VW! More

Never in my life have i ever met such great guys. Yaris especially. If you want a good car buying experience go to him. i have bought two cars from him this past year and let me tell you that he just know especially. If you want a good car buying experience go to him. i have bought two cars from him this past year and let me tell you that he just knows how to get you into the vehicle you want for the price you want. no other dealership has treated me so kindly and negotiated a deal with me like he did. i had several problems with my new vehicle. registration was messed up, door panel had scratches and this is after i drove it off the lot that i noticed the interior damage, still, yaris replaced the part for me, free of charge. all i can say is that if you want a great car buying experience, go to Yaris at Balise Volkswagen in west warwick RI. dont bother worrying about the drive it takes, i drive 66 miles down there from massachusetts and they are the only dealership i plan on going to the rest of my life. now for justin fortner. two words, amazing accountant. so quick with the paperwork. knew the answer to all my questions and helped me with my financing and actually explained why and what i was signing. this is my second car buying experience and i feel now i know the ropes of what to do when i go to buy a new vehicle from them. my father had to come down and co sign and we live in massachusetts. he a grumpy fellow, but justin even had little arrow sticky notes where my father was to sign and initial and all the paper work was laid out when we walked in the door. quick and easy. my overall experience at balise is way over a ten. they blew my mind with their service and over all customer experience. they make you feel like the only customer when your there. i highly recommend going there for the most excellent service and customer experience. plus they have a good taste in music in the store! thank you so much for everything Yaris. you are a great guy first and a great car salesman. same goes for you justin. you guys helped me out without jerking me around like every other car dealership i have been to and not bought cars from there. balise vw is the only place i will buy a vehicle from in the future, and it will be from yaris. GO to yaris. More

I went to Balise to trade in my car and buy a new Jetta, this is where I met Nancy, not only did she help me find the right 2012 Jetta for me, but I also received a great price for my trade. The shopping e this is where I met Nancy, not only did she help me find the right 2012 Jetta for me, but I also received a great price for my trade. The shopping experience was great and I would recommend Nancy and this dealership to any of my friends and family. Thank you for a great experience! More

Working with Mike Masciarelli made purchasing my new Tiguan a stress free experience. Mike was always quick to return phone calls, and consistently patient while my wife and I made the decision to buy. Tiguan a stress free experience. Mike was always quick to return phone calls, and consistently patient while my wife and I made the decision to buy. After visiting several other dealerships, I can easily say that Mike's personal attention and dedication to our sale was one of the main factors for purchasing at Balise. Even after our sale was complete, Mike was calling to check on how we were like the vehicle. When I commented about a rattling sound, he set up an appointment and then took the time to listen to the rattle himself. He then walked with me down to service and waited until a service member was available to explain the situation. I couldn't be happier with the treatment I received. I felt like I was part of the Balise family, getting special treatment! When working with the sales team, I was impressed with how they were able to work with a sales price from another dealership, while also working with a trade in quote from a third dealership. Because they were so flexible and amenable when working with the sale, not only would I return there to buy another car, but I will be recommending that family and friends check them out too. More

I talked to Dennis via email and then on the phone. He was upfront with me and there were no games involved. He told me the exact price of the car, including fees and taxes. He arranged a good deal on the was upfront with me and there were no games involved. He told me the exact price of the car, including fees and taxes. He arranged a good deal on the financing. All in all, a friendly, easy way to buy a car. More

It was a pleasure working with Yaris and purchasing a car from Balise. Yaris was very diligent and patient with me while I made my decision. He showed me various different options and did not pressure me in from Balise. Yaris was very diligent and patient with me while I made my decision. He showed me various different options and did not pressure me into making a purchase. I felt that I was given a fair price and their 0% interest rate made the purchase much more manageable. More

i have been looking for a car for about 6 months and have dealt with alot of salesmen and chris was by far the nicest one. Thanks to chris im driving an 2012 jetta. dealt with alot of salesmen and chris was by far the nicest one. Thanks to chris im driving an 2012 jetta. More

Best dealership ever! My daughter needed a new car and we went there and the crew at Balise took car of everything. Trade in the old car...lease the new car and we were out of there! Greg and his team made t went there and the crew at Balise took car of everything. Trade in the old car...lease the new car and we were out of there! Greg and his team made the experience so fast, easy and stressfree. I have recommended this dealership to everyone. Two of my friends went to Balise and each got new cars a week after I did. More

Just the facts: let me start by saying Yaris Martinez Just the facts: let me start by saying Yaris Martinez was an excellent sales person. I gave 5 stars on customer service reflecting Yaris's efforts on Just the facts: let me start by saying Yaris Martinez was an excellent sales person. I gave 5 stars on customer service reflecting Yaris's efforts on this sale. To be fair I used an internet advertisement to negotiate price, they did not have an equivalent car in stock. Greg (sales manager) attempted to have me sign on the deal prior to even seeing the car as they had to do a dealer swap/buy to get it. I told him I would only buy what I have driven/inspected. The car had a flaw that needed repair(AC button was rubbing on the dash trim), he said, "I will have it fixed and the car will be right". The next day my finance terms we not as agreed (I could not put down 10K, had to put down 5K costing me a few hundred in interest), the price of the car was not as agreed (increase of 200.00) and the button was not repaired as Greg said it would be. I was told it would be a warrantee repair once the button failed.... if it failed. Gregs exact words "You can buy the car or we can sell it to someone else and make more money on the car". I said, "if that is that what you want, OK", and paid the same price at your competitor 45 minutes later. all went without a hitch. I am not saying this is a bad dealership in total, but I don't work with people who can't keep their word to me in the first 30 minutes of working together. The button was a small thing, but what about the future? I intend to run the car to end of life, not the dealership for me. I am sure Yaris will sell that car and all will be well shortly for Balise. Except for an integrity problem with management I had fun almost buying a new car, thanks Yaris. More