Balise Volkswagen

miss mendes The manager didn't want to negotiate because we had done our homework and for 2000 dollars they threw me out of the dealership. I'm a long time custo The manager didn't want to negotiate because we had done our homework and for 2000 dollars they threw me out of the dealership. I'm a long time customer. They wouldn't even pull my credit report which is a good rate of 750 so they wouldn't have to negotiate. Please do you self a favor don't go to balise. Remember I have bought cars there and I'm a real good customer. More

excellent customer service! The salesman made every attempt to make my experience a great one, for this reason, I made my purchase on the spot! willing to negotiate a plus. The salesman made every attempt to make my experience a great one, for this reason, I made my purchase on the spot! willing to negotiate a plus. More

Mike Vinacco I recently purchased a 2015 VW GTI from Balise. It was a pleasure working with Mike Vinacco. He was knowledgeable, courteous, and attentive to detai I recently purchased a 2015 VW GTI from Balise. It was a pleasure working with Mike Vinacco. He was knowledgeable, courteous, and attentive to details throughout the sales process. More

Great car buying experience Just purchased another VW from Yaris Martinez at Balise in West Warwick RI. A painless and pleasurable transaction, Yaris is completely upfront and ho Just purchased another VW from Yaris Martinez at Balise in West Warwick RI. A painless and pleasurable transaction, Yaris is completely upfront and honest from the beginning. I purchased the car I wanted at the price I wanted and couldn't be happier with the level of customer service. I wouldn't think about getting my next VW anywhere else but from Yaris at Balise VW. More

Great Experience buying a Vehicle! I would like to say that from the beginning to the end when dealing with the above establishment it was a great experience. I had the privilege and ho I would like to say that from the beginning to the end when dealing with the above establishment it was a great experience. I had the privilege and honor to work with a sales representative Justin Fortner. Justin was very polite and always willing to go out of his way to make sure I had the best vehicle that fit me. Justin approached me with a smile and a great attitude that he was going to help me get the vehicle I wanted! Justin took his time to explain to me everything about my vehicle and all the options that were available to me when purchasing my vehicle. When I took delivery of my vehicle Justin Fortner made sure that it was delivered on time and looked nice and smelled clean for me! I highly recommend Justin's services and Balise Volkswagen to anyone interested in buying a new or used Vehicle. Justin Fortner is without a doubt an easy recommendation when it comes time to purchasing a vehicle! More

Purchase of new 2014 VW Passat Yaris Martinez was our salesman. He was excellent in all phases during the purchase from helping us choosing a model with best features that met our n Yaris Martinez was our salesman. He was excellent in all phases during the purchase from helping us choosing a model with best features that met our needs. He was quick to answer all our questions and helped us chose an insurance company that fit our budget. We would recommend Yaris to anyone in the for a car. Lillian also was excellent in filling out the purchase car documents and recommending a payment plan that fit our budget. We recommend Balise dealer ship to anyone in the marked to purchase a car. More

Best Car Buying Experience Ever This is the first positive private party survey that I have ever filled out after purchasing a car. To give you some background, I am 34, have above This is the first positive private party survey that I have ever filled out after purchasing a car. To give you some background, I am 34, have above avg income, own multiple companies, and absolutely love negotiating and haggling for the best deal possible. I have been in sales and sales management for over 10 years. I can instantly recognize every cheesy sales tactic that salespeople try to utilize. I can deal with the stupid tactics because it's what they are trained to do but the one thing that drives me absolutely crazy is when they barely know anything about their product. One of the 1st rules of sales is know your product. I don't understand why so many dealerships employ salesmen that know virtually nothing about the cars they are selling. From an operations management perspective it blows my mind. I have purchased over 10 cars from multiple dealerships and the lack of knowledge of their sales staff never ceases to amaze me. This is until I met Yaris Martinez from Balise VW. I feel the need to share my experience with Yaris. Yaris was a consummate professional through the entire sales process. He didn't assume I was broke because I was young (which almost always happens), asked all the right questions to get me the car I wanted, and actually knew the answer to pretty much every question I had no matter how obscure they were. He was an expert on both the car I was trading in and the car I was buying. A huge thumbs up in my book. When we went to negotiate numbers Yaris came back with a vary reasonable offer for both my trade in and the price of the new car. I thought I could do a little better only because I had done my research on how much cars actually cost dealers, factory incentives, and the market value of my trade in. I told him what I was willing to pay and within 10 minutes and a few adjustments the deal was done. Upon picking up the car, Yaris personally helped me remove my belongings from my old car, noticed a few specs of dirt on the new car (even after it had been detailed) and had his detail guy cleaning small areas of dirt/dust that I would have never noticed had he not pointed it out. He also sat with me in the car and explained how to use every feature. After I got home that night I realized that I left my work's parking sticker on the windshield which cost $100 to replace. I emailed Yaris at 9:30 p.m. thinking I might hear from him in the morning and he responded immediately that he would grab it for me and I could pick it up first thing in the morning. I picked it up and he even gave me new adhesive for the sticker since it was already falling off. Yaris provided me hands down the best car buying experience and service I have ever encountered plus I received a phenomenal deal. If you are ever in the market for a new VW or any used car at Balise VW do yourself a favor and ask for Yaris. You will not be disappointed. More

Good Experience I went to Balise on 4/16 to check out a used Nissan Xterra. My salesperson, Mike Vinacco, was extremely knowledgeable, professional, and efficient. Af I went to Balise on 4/16 to check out a used Nissan Xterra. My salesperson, Mike Vinacco, was extremely knowledgeable, professional, and efficient. After a gentle round of negotiations I got the car I wanted for a great price. Highly recommended. More

Very Satisfied I went to Balise on 4/1 to check out a used GTI. My salesperson, Mike Vinacco, was extremely knowledgable, professional, and efficient. After a gentle I went to Balise on 4/1 to check out a used GTI. My salesperson, Mike Vinacco, was extremely knowledgable, professional, and efficient. After a gentle round of negotiations I got the car I wanted for a great price. Highly recommended. More

The sales and business team at Balise Volkswagon coordianted by salesmen Yaris Martinez made the purchase of our 2014 Volkswagon Passat easy and a pleasure. The team staff members were all very know coordianted by salesmen Yaris Martinez made the purchase of our 2014 Volkswagon Passat easy and a pleasure. The team staff members were all very knowledgable not only about there respective responsibilities but the product. They went out of their way to find the vehicle that we desired in the color and with the options that we sort. The vehicle was delivered in a timely manner for the price that we negotiated with now hidden cost. I would highly recommended the Balise Volkswagon dealer ship and the Volkswagon line to to anyone looking for a quality, comfortable and affordable vehicle. More