Balise Volkswagen

Fantastic experience I really enjoyed my experience with the staff at Balise. The first day I went, I was met my Bob Matson. He was very knowledgeable, great to talk to I really enjoyed my experience with the staff at Balise. The first day I went, I was met my Bob Matson. He was very knowledgeable, great to talk to and did not attempt high pressure sales tactics. Both my husband and I decided that we wanted to only work with him because of that first day's interaction. I was waiting for the new model year of the Beetle convertible, due to a feature that was coming out (back up camera). The Sales Mgr and Bob worked with us to get a great deal on the current model year vehicle, but getting the feature I wanted in my car. I ended up getting a top of the line model for a fantastic price, and without the wait. Loved working with them and looking forward to dealing with them again in the future..... More

A True Commitment to Customer Service. I started my research on the kind of engine I wanted to drive. I had seen all the inventory from the whole state and most of MA, CT. I wanted a fuel I started my research on the kind of engine I wanted to drive. I had seen all the inventory from the whole state and most of MA, CT. I wanted a fuel efficient, mid-sized vehicle without breaking the bank. So I went to the dealership, not once but a total of 5 Times. Not Just Balise but Every Volkswagen Dealership In RI and any that had a product of Volkswagen. Contrary to what I’m used to Balise seems to set all the prices of most vehicles at the base price. So this was one of the factors why I chose to purchase from this company. Balise also has a great customer service rating which in my book means the difference. I was introduced to Mr. Charlie Kinch. He was a great consultant to work with. He was kind and effective at getting me what I wanted. He worked diligently to get my reasonable trade-in value and a workable interest rate in financing. He has called multiple times to check in to see if all is well, and continues customer service. I enthusiastically endorse Mr. Kinch as a great representative of his company and would recommend him to anyone. I would buy another vehicle from him again. Satisfied Volkswagen Owner Greg More

Greatest Car Purchase Experience I had the pleasure of purchasing a VW Jetta from Balise VW of Warwick this week. Our sales associate was welcoming, and understanding of our budget a I had the pleasure of purchasing a VW Jetta from Balise VW of Warwick this week. Our sales associate was welcoming, and understanding of our budget and what we wanted. I walked in only to browse around, not expecting to purchase thay day, as well as not thinking my budget would get me into a newer fully loaded Jetta. I walked out with a 2013 Jetta SE, with everything I wanted and staying right in range of my budget. The experience was great. It didn't even feel like we were there thay long, and that's because our sales associate was so great. He has been in touch making sure everything has gone smoothly with the car so far, as well as taking car pf the switching of my insurance policy. I would definitely purchase another car from Balise, as well as recommending them to friends andnfamily, as they were recommended to me. More

Top Notch Yaris is the reason we returned to this dealership. He was very accommodating, honest and upfront. This is the second VW that I have purchased and Yaris is the reason we returned to this dealership. He was very accommodating, honest and upfront. This is the second VW that I have purchased and Yaris was the salesman that I dealt with on both occasions. More

Most efficient buying experience ever I just recently purchased a 2014 Volkswagen Jetta from Balise Volkswagen and let me say this was the easiest, fastest most efficient vehicle purchase I just recently purchased a 2014 Volkswagen Jetta from Balise Volkswagen and let me say this was the easiest, fastest most efficient vehicle purchase I ever made. I inquired online about a car I saw on the website and was immediately contacted by Andrew Harnick. We had a nice conversation about the vehicle and my trade and he sent me all the information I needed to make an informed decision before coming in. He also e-mailed me a link to the help me bookout my car and see what it was worth to save time. Then when I came, the car was fully gassed and cleaned and ready for me to test drive. He greeted me at the door, went over the car and its features and then we were off. When I got back we looked at my old car together and we booked it out again, and then he got me MORE for my trade than the online value! I have never been to a dealership that goes over what the internet says. Andrew worked to get me the best deal, the most for my trade and the lowest rate. I will definitely be back and recommend this dealership to everyone! Go to Balise and ask for Andrew, he is honest, professional and knowledgeable. More

Happy New VW Owner My wife and I were looking for a new vehicle. Charlie Kinch was our sales representative. He made us feel very comfortable during the entire process My wife and I were looking for a new vehicle. Charlie Kinch was our sales representative. He made us feel very comfortable during the entire process. He is very knowledgable about your vehicles. His attention to detail was excellent. More

Top Notch Dealership From start to finish, the team at Balise VW completely impressed me. This was my first new car buying experience and i couldnt be happier. I had som From start to finish, the team at Balise VW completely impressed me. This was my first new car buying experience and i couldnt be happier. I had somewhat of an idea of what i was looking for and Yaris showed me around the lot, easily looking through their wide selection of VWs to chose from. More

Always a great buying experience! I have purchased several vehicles from this dealership and every time I have left a happy customer.Greg Floria and David Coley made this very easy!Gre I have purchased several vehicles from this dealership and every time I have left a happy customer.Greg Floria and David Coley made this very easy!Great price,Great service and always respectful of my time. Thanks guys! More

BEST SERVICE VERY PLEASE After being turned down by metro Honda I placed an email to balise vw. And with in minutes of sending the email I got a call back from a very nice man After being turned down by metro Honda I placed an email to balise vw. And with in minutes of sending the email I got a call back from a very nice man named Andrew.. I explained my iffy credit situation. He said no problem. So we went the next day and he and his awesome financial team worked with us. which was not easy considering I had to drag both my kids with me kicking and screaming. Andrew was so great with the kids and understanding. He ended up getting us into the exact car I wanted. I would just like to thank Andrew Harnick and the whole team at Balise VW for all their help in our time of need. More

Top Notch Dealership Balise VW is the best. From the moment you drive onto their pristine lot through to signing the paperwork, Balise does it right. I am a repeat custome Balise VW is the best. From the moment you drive onto their pristine lot through to signing the paperwork, Balise does it right. I am a repeat customer, 3 vehicles so far, and I will not purchase anywhere else. Well done Balise. More