Balise Volkswagen
West Warwick, RI
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Showing 322 reviews
Great Experience! I just want to say that my experience with Bob Matson was absolutely wonderful. He was attentive to my needs, and was never pushy. Not only did I fe I just want to say that my experience with Bob Matson was absolutely wonderful. He was attentive to my needs, and was never pushy. Not only did I feel comfortable with the entire experience, but Bob was willing to get into the nitty gritty and find a deal that worked best for me. Needless to say, I walked out with a brand new 2015 Tiguan with a big smile on my face. Thank you so much for your patience and professionalism while we navigated through the whole process, Bob. I will definitely be recommending friends and family to this dealer and especially to Bob! More
Outstanding Experience As Always! My partner and I have purchased multiple cars from Balise Volkswagen over the years and keep coming back thanks to all of our great experiences. It's My partner and I have purchased multiple cars from Balise Volkswagen over the years and keep coming back thanks to all of our great experiences. It's obvious that customer service is their top priority whether it be in the sales department or in the service department during the ownership of your new vehicle! We recently purchased another VW from Bob Matson. The process was extremely pleasant and efficient with ZERO pressure unlike some other dealerships we have been to. Bob did a great job being attentive and engaging while also giving us time to check out the vehicle and think about our decision. We ended up buying our new CC that day and couldn't be happier! Thanks to Bob, Mike, Ryan, and Greg we will CERTAINLY be back again for our next vehicle purchase! More
Excellent Staff and Facility I visited Balise Volkswagen after seeing a certified pre-owned Golf on their website. Joshua Formiglio greeted me promptly and with sincerity. I ask I visited Balise Volkswagen after seeing a certified pre-owned Golf on their website. Joshua Formiglio greeted me promptly and with sincerity. I asked to take a spin in the blue Golf and he quickly got the keys. He showed me the cars features and was friendly and upbeat the whole time. Even after I popped into the showroom for more literature and said 'hello' to others, I became convinced that Balise has an excellent staff and truly understand that pushy, overbearing, and condescending staff spoil a sale (or service experience) every time. Joshua also laid out some information about new purchases and VW's lease program too. Stuff that was shared in a "just so you have something to keep in mind" kind of way. I appreciated the information and the easy, straightforward manner in which he shared the info. So comfortable, in fact, that I didn't mind giving Josh my cell phone number as I told him that I wanted to look over the next couple of cars at other dealerships on my short list. Later that week, as life would have it, a friend introduced me to his used car and the terms were too good to pass up. Still, it's my pleasure--and the least that I could do--to let potential buyers know that Joshua's a good person who is fair, is knowledgeable about the vehicles that he sells, and honestly believes in treating people well. I'm happy to keep his card and to refer everyone that brings up a need for a decent car to steer them Joshua's way. More
Blown Away!! Couldn't be more happy with my experience and decision, Josh and Greg were very polite, knowledgable and fun. Will tell all my friends and family abou Couldn't be more happy with my experience and decision, Josh and Greg were very polite, knowledgable and fun. Will tell all my friends and family about them and continue to do business in the future. More
Great Experience purchasing a new 2014 TDI Beetle Premium I purchased a new 2014 TDI Premium Beetle at Balise. Not only did I get a good price on my new vehicle, I also got a good trade.value for my Wrangler. I purchased a new 2014 TDI Premium Beetle at Balise. Not only did I get a good price on my new vehicle, I also got a good trade.value for my Wrangler. Larry was my sales guy. When I drove the vehicle home I noticed a dent on the rear passenger side fender. Larry scheduled Dent Pros to repair the fender, no questions asked. Great job... can't tell there was a dent near the fuel filler. Balise didn't get ranked #1 for nothing...Balise has competitive pricing an excellent customer service. More
Great guys! Went to purchase Volvo S60. Dealt with James Brown in sales and Steve Crosby in finance. Great guys. Got a great car for my daughter at a reasonable p Went to purchase Volvo S60. Dealt with James Brown in sales and Steve Crosby in finance. Great guys. Got a great car for my daughter at a reasonable price. Wish I could deal with these guys everytime. Top notch. More
Grade A experience I bought a car from David coley. He was very professional and courteous. His knowledge of the brand and the ease of making a deal was exceptional. I w I bought a car from David coley. He was very professional and courteous. His knowledge of the brand and the ease of making a deal was exceptional. I would recommend him to all of my friends and family More
Great experiance Sales rep, Bob Matson, was great. Made the process easy and professional. Going through the process in that manner prevents any feeling of buyers remo Sales rep, Bob Matson, was great. Made the process easy and professional. Going through the process in that manner prevents any feeling of buyers remorse later More
Best sales experience ever My wife and I recently purchased two cars from Balise Volkswagon this month. Josh our salesman was awesome. He was very helpful and knowledgeable. He My wife and I recently purchased two cars from Balise Volkswagon this month. Josh our salesman was awesome. He was very helpful and knowledgeable. He drove two hours to get me the truck I was looking for and Greg was very helpful getting us financed I would definitely recommend this dealership if your looking to buy a car and definitely ask for Josh. More
Positive experience I recently decided to purchase a new vehicle and went to Balise to look. Wade approached me, listened to my requirements and helped me explore all of I recently decided to purchase a new vehicle and went to Balise to look. Wade approached me, listened to my requirements and helped me explore all of my options. He was low pressure, relatable, and easy to work with. It was a positive experience. More