Balise Volkswagen
West Warwick, RI
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Great Experience Hate to admit it because every car buying experience til now was absolutely horrible but this was a pleasant surprise. Nice workers who did not make Hate to admit it because every car buying experience til now was absolutely horrible but this was a pleasant surprise. Nice workers who did not make me wait around. James Brown, my salesman was one of the best I have ever dealt with. He was knowledgable about the car I wanted and didn't try to bull@#%* me. Anything he wasn't aware of he went and found the correct answer. The sales team was not pushy in any way and were a pleasure to talk with. I will highly recommend Balise VW to my friends. More
Best car-buying experience ever. We recently had an unexpected vehicle failure and suddenly entered into the used car purchase arena. We researched what we wanted and decided a used We recently had an unexpected vehicle failure and suddenly entered into the used car purchase arena. We researched what we wanted and decided a used Jetta Sportswagen might fit the bill. Found out about “World Auto Certified” and thought that might be the way to go, with easy searching and comparing from home. We drove an S Model at another dealer, but it was not yet “certified”. That sales person said he would check status the next day and get back to us. Three days letter I contacted him, and he “would check and get back to us”. Two days later, he got back to us that it was “now certified and ready to go”. At that time were at Balise VW in Warwick putting our paperwork through to purchase the 2013 Jetta Sportswagen TDI which we drove off the lot a short while later. While we waited for the above salesperson to get back to us we continued our search to try other models. We saw one of interest on-line at Balise in Warwick. I called to make sure it was there, talked to a salesman, Bob Wilson, who confirmed that it was and made an appointment to see him that night. He had it waiting out front for me at the appointed time, and after a quick copy of my license we were off for a test drive. Personally I liked the TDI much more than the S model. Spoke with my husband, who had some questions, and decided we’d go back the next night for him to try out. Bob calls me the next morning to find out if I had any questions. He answered them promptly and we made appointment to have my husband test it that night. Again, it’s out front awaiting our arrival and off we go. My husband goes over it with a keen eye and many questions, all of which were patiently answered. A deal was made, paperwork completed by a myriad of friendly staff people, all of which made us feel no pressure towards the purchase and seemingly just eager to make us happy with our decision. I just got off the phone with Bob this morning who wanted to make sure all went well on the drive home and we were happy with our purchase. After both of us purchasing many vehicles over the last 30+ years, we agreed that it was the most enjoyable experience purchasing a car. They weren’t making a lot of money off our used purchase, but they rolled out the red carpet and treated us like royalty. I’d highly recommend a visit to them. More
wonderful dealership!purchased 2011 Nissan altima coupe Joshua Formiglio was so helpful!! It was nice to meet a Sales person that genuinely cared and wanted to help me find a car. Very honest and friendly. Joshua Formiglio was so helpful!! It was nice to meet a Sales person that genuinely cared and wanted to help me find a car. Very honest and friendly. I would go back there again :) More
Great buy Came in was kindly approuched by James, he really listened to my needs and wants, wasnt pushy at all and answered all my questions. I was really supri Came in was kindly approuched by James, he really listened to my needs and wants, wasnt pushy at all and answered all my questions. I was really suprised on how easy the entire process was and how quickly i was on the road in my new car. Steve the finance manager was very helpful answering all my questions and concerns. Thank you Balise VW I will be back in the future to buy another car. More
Highly Recommended I had gone into Balise with a pretty strict budget in mind. The car I was interested in was already priced incredibly fairly, so I knew there wasn’t m I had gone into Balise with a pretty strict budget in mind. The car I was interested in was already priced incredibly fairly, so I knew there wasn’t much wiggle room. Fortunately, Josh was willing to work with me on a trade-in value for my old Volkswagen Beetle to help make the numbers fit. Josh’s knowledge and professionalism really helped minimize the typical hassles of buying a new car. I would recommend Balise Volkswagen to anyone in the market for a new (or used!) vehicle. More
2015 Sportwagen TDI purchase An excellent experience. The showroom is bright and attractive. I was greeted promptly and introduced to Joshua who was helpful and professional. W An excellent experience. The showroom is bright and attractive. I was greeted promptly and introduced to Joshua who was helpful and professional. We were able to put together a good deal on the exact car that I was looking for. The business manager, insurance manager and GM were all friendly and efficient. I generally dread buying a car but this was a good experience. More
Highly Recommended I went in to just look at cars with the hopes to maybe find something in my price range. I test drove a new Jetta and when Josh came back to the table I went in to just look at cars with the hopes to maybe find something in my price range. I test drove a new Jetta and when Josh came back to the table he had my numbers right where I wanted them, he knew that i would walk out the door if they were not and worked with his manager to get it done. But as i looked out the window at the 2012 Passat I told Josh that if I left here not having driven it I would regret it. Needless to say he ran and grabbed the keys and off I was and LOVED IT. I got back and was so excited when everything looked great on paper! Josh is very professional and I would recommend him to anyone that is looking to buy a new or used car. More
Hassle-free I endured a calm car-buying experience with Lorenzo. No horror stories, and the fair deal I desired. The treatment from all the other employees after I endured a calm car-buying experience with Lorenzo. No horror stories, and the fair deal I desired. The treatment from all the other employees after him was also haggle-free. Just for comparison I went to a dealership nearby for a different brand and it was QUITE different. I immediately returned to Balise VW. More
Highly Recommended I recently leased a Passat from Balise. I was extremely satisfied with every aspect of the transaction. I would highly recommend this dealership. Th I recently leased a Passat from Balise. I was extremely satisfied with every aspect of the transaction. I would highly recommend this dealership. The manager and sales staff were very professional. More
Definitely Recommended Before buying my new car at Balise VW, I was a little leery because I have never had a really good experience at any of the other dealers that I have Before buying my new car at Balise VW, I was a little leery because I have never had a really good experience at any of the other dealers that I have dealt with in the past. However, I was pleasantly surprised at my experienced with sales rep Josh Formiglio at Balise. He seemed very genuine and didn’t try to pressure me into anything. He was definitely willing to work with me, not against me. Additionally, I should add that the finance guy, Ryan, has an amazing amount of patience. I would absolutely recommend Josh to anyone looking for a new vehicle. More