Balise Volkswagen
West Warwick, RI
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Showing 322 reviews
Great Experience! If you're headed to Balise to buy or lease a car, you'd better ask for JOSHUA! In early January, I arrived at Balise with my mind set on purchasing a If you're headed to Balise to buy or lease a car, you'd better ask for JOSHUA! In early January, I arrived at Balise with my mind set on purchasing a used Volkswagen. In accordance with my request, Joshua showed me the pre-owned options in stock that were in my price range and after sitting with him to mull those options over, he wondered if I might also like to consider how purchasing a pre-owned vehicle would compare with possibly initiating a lease on a brand new car. I am so glad for his suggestion! I ultimately decided that the lease was the option best suited for me and now, nearly a month later, I am still COMPLETELY infatuated with my 2016 Jetta Sport! All the while, Joshua was kind, accommodating, and straight forward. Additionally, he was extremely knowledgable regarding my options and made sure I understood them each fully before making my final decision. While I considered those options, Joshua patiently answered any question I had. I left in my brand new vehicle feeling like Joshua and the rest of the team at Balise truly had my best interest in mind. I cannot recommend them highly enough. More
Very. impressed Balise Volkswagen was a great experience for me. The dealership was really nice and friendly. Mr. Coley was delightful and very professional. I wou Balise Volkswagen was a great experience for me. The dealership was really nice and friendly. Mr. Coley was delightful and very professional. I would recommend anyone to buy a volkswagen from Mr. Coley at Balise. Great experience. Highly recommended. More
Outstanding Experience Joshua was amazing he was able to provide my husband and I with the most excellent service we could ask for and answered any questions we had. Joshua Joshua was amazing he was able to provide my husband and I with the most excellent service we could ask for and answered any questions we had. Joshua even followed us to our home to bring our new car home and take back our old Passat that we traded in. I will recommend anyone looking to buy a new car to Balise. More
Horrible experience, felt like an interrogation Had a check engine light, service advisor accused me of having modifications to the software on my 2015 GTI. I have some exhaust work done but nothing Had a check engine light, service advisor accused me of having modifications to the software on my 2015 GTI. I have some exhaust work done but nothing else. He wrote in paperwork after I received the vehicle back that I have a tune and that I will return to the aftermarket tuner to address issue, then tried to charge me a diagnostic fee. My car has never been tuned. Advisor also told me my warranty is voided, then evaded the question when I actually arrived at the dealership. More
Bought a new (used) car - 2013 Chevy Cruz. Very quick and easy process. Our salesperson (Darren Botelho) was very friendly and helpful - no pressure. We shopped around a bit, price we ended u Very quick and easy process. Our salesperson (Darren Botelho) was very friendly and helpful - no pressure. We shopped around a bit, price we ended up very reasonable. More
Fantastic My first time buying a car from a dealership, balise made it a very comfortable and stress free transaction for me. I would highly recommend them to My first time buying a car from a dealership, balise made it a very comfortable and stress free transaction for me. I would highly recommend them to anyone looking for a new car, and I know where I'll be going back to buy my next one! More
The First of Many! This is my first VW and first visit to Balise VW. Everyone from my sales guy Wade, Sales Manager Chris to finance with Ryan handled everything profess This is my first VW and first visit to Balise VW. Everyone from my sales guy Wade, Sales Manager Chris to finance with Ryan handled everything professionally and respectfully. Easiest car buying experience I've ever had. I will be sure to go back for my next one! More
Pleasant, polite and very courteous. I bought my GTI at Balise Volkswagen and had an awesome experience. James was polite and very knowledgeable. I will always send my friends and famil I bought my GTI at Balise Volkswagen and had an awesome experience. James was polite and very knowledgeable. I will always send my friends and family to Balise. More
False Advertising I received a letter that Balise Volkswagen would buy out my current lease early and I would be able to lease or buy another Volkswagen at a significan I received a letter that Balise Volkswagen would buy out my current lease early and I would be able to lease or buy another Volkswagen at a significant discount. $5200 off MSRP and additional $1500 bonus. It looked like a nice way to move into a new car 6 months before my lease was due. What a waste of time!! Balise had no intention to buy out my lease or offer any of the incentives. When I brought up that this was false advertising the sales person could only give me a blank stare. I wasted my time and will never buy a car from this dealer again. My advise stay away! More
3rd VW !!! Excellent service. This is our 3rd VW in our family! We are very happy with the service from Balise and trust your dealership for honesty and integrit Excellent service. This is our 3rd VW in our family! We are very happy with the service from Balise and trust your dealership for honesty and integrity ! More