Balise Nissan of West Springfield

My girlfried took her car in for an oil change.... After My girlfried took her car in for an oil change.... After I drove the car I noticed the engine is stalling and there is no power..? After further i My girlfried took her car in for an oil change.... After I drove the car I noticed the engine is stalling and there is no power..? After further invesigation, I noticed the air box was damaged ..Whoever checked the air filter did not reattach the air box and broke one of the clips... And they overfilled the engine by 8 qtz of oil!!!!!!!! This may cause serious ring and engine damage. Evidently oil is not checked after the oil change.!!! Also they told her she needs to have 2,000$ worth of parts (exaust, brakes, shocks etc..) We took it to a different shop and 2 different mechanics said everything was fine. What a joke of a service shop...Go there at your own risk...beware More

When I brought my car in for service, it came out with other mechanical issues. Jerry Rome refused to fix what they broke. I had similar issues with them several years ago when they installed my headlamps other mechanical issues. Jerry Rome refused to fix what they broke. I had similar issues with them several years ago when they installed my headlamps incorrectly. At that time, they fought with me and tried to refuse to fix my headlamps. After much of a battle, they finally agreed because my lights were pointing in two different directions. I decided to give them a second chance and I regret it. This time around, they phyically damaged my catalytic converter and refused to replace it. Their mechanics do shoddy work. More