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Balise Nissan of West Springfield
West Springfield, MA
83 Reviews
You’ll notice the all-new Balise Nissan looks a bit different than the Nissan dealerships you may be used to seeing around the area. The reason why is that Balise Nissan is one of the first dealership’s in the country to tote the new Nissan NREDI (Nissan Retail Environment Design) 2.0 initiative. We’re the first dealer in the northeast region to construct a dealership using the new design.
The new dealership features a variety of amazing offerings meant to enhance the retail experience as well as overall customer experience. The entranceway includes a featured vehicle car pad and plenty of room for display vehicles. The store also features a spacious shared sales and service lounge with the to-be-expected complimentary hot beverages, television and internet access.
The store also features design center and a Nissan Personalization Studio created for customers to take control of their buying experience and to discover the perfect vehicle for them right inside our dealership.
For those with busy work and family lives, our new dealership features a private children’s area as well as a quiet lounge for those needing to get work done.
Come in and see for yourself-we look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 27, 2026
Very nice.
Her knowledge of nissans shows in her attitude. She also has good customer service support. I would recommend family and friends.
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by garystill58
Employees Worked With
October 20, 2026
Maddie was great!
She was super helpful alongside the managers. I will be definitely returning for any of my car needs. Super friendly customer service.
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by Jorge Gonzalez
Employees Worked With
September 10, 2026
Great staff to work with.
From Maddie to the top with Mark. They made my experience buying my 1st brand new car.
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by Kwhitey525
Dealership Inventory (155 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Automated Car Wash
- Children's Play Room
- Free WiFi
- Free Drinks
- Quick Lube
- Cable TV
- Customer Lounge Area
- Authorized Parts Store
- Television
- After Hours Drop-Off
- Authorized Accessories Store
