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Sales Department
Balise Lexus
West Springfield, MA
293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 11, 2025
I like that I came right inside the indoor service area.
I had two goals: a state inspection and to have a spare FOB programmed. I waited in a welcoming cafe/ waiting area while Leon took care of the detail
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by CharlieGS
Employees Worked With
Leon and the greeter/triage person who met me when I arrived
January 07, 2025
Dealing with Lexus is a pleasure
They are professional,
efficient and friendly
Everything is checked on my vehicle and also received a car wash!
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by Lrusso266
Employees Worked With
Giovanna Bacchiocchi
January 03, 2025
What a wonderful experience I had.
The staff was beyond exceptional! Service perfect! Quick and efficient would highly recommend!
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by Kk
Employees Worked With
Giovanna Bacchiocchi