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Balise Lexus

West Springfield, MA

4.9
290 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 290 reviews

November 19, 2022

Always a great service experience. Very well efficient, friendly and helpful with advice and suggestions. More

by Cpepe36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
November 12, 2022

Excellent service and very helpful and accommodating. Dmitriy was very nice and prompt. I had no difficulties with my service. More

by Chloe.j.tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
November 07, 2022

Amazing staff and very professional , didn’t feel pressured and treated with respect. Would recommend to anyone and family. More

by Binhson22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ladika
November 07, 2022

A welcoming staff and friendly and professional service - beginning to end. A very positive experience. More

by degan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
November 06, 2022

I’ve had a long term relationship with the Balise Lexus service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly a More

by abkg11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
November 04, 2022

Balise Lexus on Riverdale Road in West Springfield never disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I on More

by Jpking10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
October 31, 2022

Balise Lexus treats their customers like family. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else. More

by tsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli, John Vanderscoff, Morgan Meier, Donnie in Parts, Bill Gryszkiewicz, Paul Sowa, Jimmy Hidalgo
October 30, 2022

Outstanding service. Kept in the know throughout the entire time while the vehicle was in the service atena More

by Nebosky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri
October 20, 2022

Outstanding service. Joe R and team are the Best service yet. Keep up good work! More

by Bobschwarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rensoli
October 20, 2022

Chris is the best! ! Very kind and helpful! I would definitely recommend Balise Lexus for Service!! More

by gm9490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
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