Balise Lexus

They always go above and beyond the expected. Service never exceeds the estimate, is done when promised and is always done right the first time. Service never exceeds the estimate, is done when promised and is always done right the first time. More

I've had trust issues with dealerships for years with multiple examples. Balise Lexus has renewed my faith. They've been very honest with me. Only recommended what my vehicle actually needed, never lied multiple examples. Balise Lexus has renewed my faith. They've been very honest with me. Only recommended what my vehicle actually needed, never lied or pushed anything that wasn't necessary. The service advisor Dmitriy has been my point of contact from day one. He's been amazing! More

Wonderful experience start to finish! Shout out to Ed Ladika and Bill Gryszkiewicz for their professionalism and guidance! Shout out to Ed Ladika and Bill Gryszkiewicz for their professionalism and guidance! More

Always a great service experience. Very well efficient, friendly and helpful with advice and suggestions. Very well efficient, friendly and helpful with advice and suggestions. More

Excellent service and very helpful and accommodating. Dmitriy was very nice and prompt. I had no difficulties with my service. Dmitriy was very nice and prompt. I had no difficulties with my service. More

Amazing staff and very professional , didn’t feel pressured and treated with respect. Would recommend to anyone and family. pressured and treated with respect. Would recommend to anyone and family. More

A welcoming staff and friendly and professional service - beginning to end. A very positive experience. beginning to end. A very positive experience. More

I’ve had a long term relationship with the Balise Lexus service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly a service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly and in a timely manner. He is always available to answer questions. Thank you Chris and Team Lexus! More

Balise Lexus on Riverdale Road in West Springfield never disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I on disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I only go to Balise Lexus. More

Balise Lexus treats their customers like family. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else. More