Balise Lexus
West Springfield, MA
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Belise Lexus offers superior service - knowledgeable service reps and technicians - easy to schedule service as well. I’ve purchased two SUV’s here and never have them serviced anywhere else service reps and technicians - easy to schedule service as well. I’ve purchased two SUV’s here and never have them serviced anywhere else More
I had some trust issues what does dealership because of past experiences, But they kinda renewed my trust. They were very professional, and took the time to explain everything about this new vehicle which past experiences, But they kinda renewed my trust. They were very professional, and took the time to explain everything about this new vehicle which really surprised me and I was pleased with that. More
Professional, thorough, detailed, experienced and courteous are the staff. It's helpful that they're able to provide loaners so you don't need to wait. They explain everything in detail and what's r courteous are the staff. It's helpful that they're able to provide loaners so you don't need to wait. They explain everything in detail and what's recommended for your vehicle. More
They always go above and beyond the expected. Service never exceeds the estimate, is done when promised and is always done right the first time. Service never exceeds the estimate, is done when promised and is always done right the first time. More
I've had trust issues with dealerships for years with multiple examples. Balise Lexus has renewed my faith. They've been very honest with me. Only recommended what my vehicle actually needed, never lied multiple examples. Balise Lexus has renewed my faith. They've been very honest with me. Only recommended what my vehicle actually needed, never lied or pushed anything that wasn't necessary. The service advisor Dmitriy has been my point of contact from day one. He's been amazing! More