Balise Lexus
West Springfield, MA
Filter Reviews by Keyword
By Type
Showing 293 reviews
They ar very accomodating in all aspects. From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great commu From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great communication, respect for my concerns, and all are pleasant to work with. Furthermore, the amenities are top-notch with great coffee, snacks, and even fruit! Imagine the dedication to customer satisfaction, and the facility is comfortable and GLEAMING all the time. Balise Lexus is such a pleasant service experience I drove home with ' A Smile Every Mile '. Thanks Joe, Roberto, and Dave! More
Very friendly staff. Very professional. Excellent service. Highly recommend this dealership. Will definitely continue coming to this dealer for service. Very professional. Excellent service. Highly recommend this dealership. Will definitely continue coming to this dealer for service. More
Great service, they picked up car, great communication from Joe in service. They addressed all my concerns. This service dept. Is the benchmark, all others wish they could be. from Joe in service. They addressed all my concerns. This service dept. Is the benchmark, all others wish they could be. More
Comfortable waiting area with coffee & other beverages. Service Dept. staff pleasant & good at communicating. Car was ready in reasonable length of time. Appreciate the car wash at every service. Service Dept. staff pleasant & good at communicating. Car was ready in reasonable length of time. Appreciate the car wash at every service. More
I purchased my 2022 Lexus RX350Rl from Luis Lirano at Balise. It was the easiest and best deal I could have got from any dealer! After putting mikes on it, called Chris Hagen (service advisor) and he qui Balise. It was the easiest and best deal I could have got from any dealer! After putting mikes on it, called Chris Hagen (service advisor) and he quickly put me In for my due services. Definitely recommend Balise Lexus for any of your purchases. More