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Balise Lexus

West Springfield, MA

4.9
290 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 290 reviews

June 28, 2023

Good service. Very satisfied thank you. Repeat repeat repeat repeat repeat repeat repeat repeat repeat More

by gopal.malladi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
June 26, 2023

Service department did a great job on my vehicle. Will definitely be back in the near future. More

by SR1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dimitriy
June 16, 2023

Consistently great service. Have purchased cars there over25 years for this reason. Cars are great, support is outstanding, More

by Eb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
May 01, 2023

First time Lexus buyer. Barb , bill, Cheryl and Edwin made it easy and no pressure. More

by hendric923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbera spear
April 24, 2023

We buy our cars at Balise Lexus because we can count on them for the best service available. We don't wait in line to check in or to pick up. Everyone is courteous and professional. They know us, they kn More

by linda s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
April 22, 2023

5 out of 5 Stars They are very accommodating in all aspects. From my service consultant Chris Hagen, my technician Roberto Robles, and the rest of the Service Center staff, they’re all exceptional serv More

by Jpking10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hagen, Roberto Robles , Giovanna Bacchiocchi
April 20, 2023

Great service from Chris Hagen. Got my car back on time even though there was a problem More

by mgarneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanna Bacchiocchi
April 13, 2023

They ar very accomodating in all aspects. From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great commu More

by ☆RANCHO_D€£UX€☆
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Roberto, Dave
April 12, 2023

Very professional and great service. They called me as soon as my vehicle was repaired, I recommend More

by ivettegil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanna Bacchiocchi
April 11, 2023

Great service, great advisor ( Joe Renzuli ) timely repairs and always with a kind word and smile. More

by NA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Renzullli (service )
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