Balise Lexus
West Springfield, MA
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We buy our cars at Balise Lexus because we can count on them for the best service available. We don't wait in line to check in or to pick up. Everyone is courteous and professional. They know us, they kn them for the best service available. We don't wait in line to check in or to pick up. Everyone is courteous and professional. They know us, they know our car. On the rare occasion that issues arise, we call them and they think of everything that needs to be done to resolve quickly and to make sure that we are not inconvenienced. More
5 out of 5 Stars They are very accommodating in all aspects. From my service consultant Chris Hagen, my technician Roberto Robles, and the rest of the Service Center staff, they’re all exceptional serv aspects. From my service consultant Chris Hagen, my technician Roberto Robles, and the rest of the Service Center staff, they’re all exceptional service professionals with great communication, respect for my concerns and my vehicle. It’s a very pleasant experience to work with these professionals. Furthermore, the amenities are top-notch with complimentary workstations, TV, magazines, great coffee, snacks, juice and even fruit! Balise Lexus is such a pleasant service experience I drove home completely satisfied with ' A Smile Every Mile '. More
They ar very accomodating in all aspects. From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great commu From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great communication, respect for my concerns, and all are pleasant to work with. Furthermore, the amenities are top-notch with great coffee, snacks, and even fruit! Imagine the dedication to customer satisfaction, and the facility is comfortable and GLEAMING all the time. Balise Lexus is such a pleasant service experience I drove home with ' A Smile Every Mile '. Thanks Joe, Roberto, and Dave! More