Balise Lexus

Balise Lexus is the gold standard of service. Recently had a 40 mile checkup which was videotaped, shared with me and a sale on tires with a 2 year unlimited mile warranty! No one does it bette Recently had a 40 mile checkup which was videotaped, shared with me and a sale on tires with a 2 year unlimited mile warranty! No one does it better than Lexus! More

Joe Renzulli took my RX right in for headlight replacements and kept me informed of progress and is always kind,and informative. Joe is always quick to help with all my Auto needs. I will always b replacements and kept me informed of progress and is always kind,and informative. Joe is always quick to help with all my Auto needs. I will always bring my RX to Balise Lexus for all service. A huge thank you to Joe for always taking the time for the care of my 2005 Lexus RX 330. More

Physical store wonderful. Staff very helpful always have a car available Answers questions promptly very nice Staff very helpful always have a car available Answers questions promptly very nice More

Customer is fantastic and Chris is professional and attentive to all requests and needs . It’s always easy to get an appointment and a loaner is always available. They have the best Service in the are attentive to all requests and needs . It’s always easy to get an appointment and a loaner is always available. They have the best Service in the area!! More

BALISE is a topnotch full service automobile company . Everyone I have contact with is kind, considerate and knowledgeable . I even saw a video of the work done on my car . Every facet of the dealership f Everyone I have contact with is kind, considerate and knowledgeable . I even saw a video of the work done on my car . Every facet of the dealership from sales to service is the best there is … More

Always prompt with appointments, professional and courteous. Chris Hagen was very thorough and explained all service that was done and that I would need in the near future. courteous. Chris Hagen was very thorough and explained all service that was done and that I would need in the near future. More

The Balise Lexus service department was extremely efficient in providing me top quality service! They were very accommodating when I asked to have the state inspection added as part of the service! I efficient in providing me top quality service! They were very accommodating when I asked to have the state inspection added as part of the service! I also had quite an extensive amount of work done on my vehicle and everything went smoothly! Chris Hagen did not hesitate to find me the best possible discount that my vehicle was eligible for when I inquired and this was helpful in me choosing the best service for my vehicle! Thanks so much Balise Lexus!! More

Good service this is my second car from Balise have had good luck with both friendly prompt service good luck with both friendly prompt service More

Everyone is very friendly at Balise Lexus. We have been working with them for many years. We have been working with them for many years. More

My car less than a year old, the AC malfunction,led, and they refuse to take responsibility. I had to file a claim against my insurance for repairs. The lack or respect has broken my trust with balise lexu they refuse to take responsibility. I had to file a claim against my insurance for repairs. The lack or respect has broken my trust with balise lexus west springfield. This is my 3rd lexus from them. Never again would I ouschased due to falier and lack of support More