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Balise Lexus

West Springfield, MA

4.9
289 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 289 reviews

January 15, 2011

I recently purchased a new car (2011 Lexus IS 250), and I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been perso More

by whyjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Thompson
January 14, 2011

I contacted Balise Lexus researching the purchase of my next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the veh More

by docsoftail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Erceg
January 13, 2011

Balise Lexus went the extra mile to make sure I could get the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sur More

by LindaEll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Erceg
January 03, 2011

This was, by FAR, the best car buying experience I have ever had. All of the personnel, I dealt with, especially Darline Jensen were extremely knowledgeable and answered every question I had. This is the More

by jaymelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline Jensen, Jim Frisina, Tony Ercog
January 03, 2011

The reason I was so satisfied with my experience of purchasing a new vehicle at Balise Lexus with Darline Jensen was that she heard what I was looking for, knew that I did not need the fluff of it all. More

by lenox2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline Jensen
December 23, 2010

This was my first experience with Lexas and I have to say I am very happy with the car and also the service I received at Balise Lexas. The sales staff with whom I interacted were very helpful and explained More

by skingra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline
June 15, 2009

Great service and purchase experience. Highly recommend for sales and service. This is the first time buying at Balise and I was treated really well. My salesperson was very helpful and I left in an ES350. More

by memike
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey
June 15, 2009

I just purchased my new 2009 IS sedan from Balise Lexus yesterday. What an amazing experience! My sales person Liz was fantastic, and rolled out the red carpet for me. The management staff was very accomod More

by maddhatterradio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
March 02, 2009

After purchasing 5 car from Balise Lexus, the last of which I bought in March of 2008 from the then “New General Manager” who was great, and I was excited to see the place running smooth. Now I can not e More

by ohbytheway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Stys
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