Balise Lexus

I was extremely satisfied with this dealership. Everything was handled very professionaly from beginning to end. My dear friend owns a lexus he purchased in Latham, and after my expierence at Bal Everything was handled very professionaly from beginning to end. My dear friend owns a lexus he purchased in Latham, and after my expierence at Balise, his next purchase will be at Balise. Thank you very much. Laurie Fitzgerald More

I recently purchased a new car (2011 Lexus IS 250), and I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been perso I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been personable, caring, and easy to work with. I appreciate knowing he is at Balise Lexus. Marc and I talked for months prior to my purchase. He answered my questions about different models, costs, performance, etc. I felt confident about information he shared. He also gave me literature to read. I enjoy being an informed consumer. Marc never pressured me into buying as some dealers are notorious for doing. He simply waited to accommodate me when I was ready. I look forward to a positive, on-going relationship with Marc Thompson and Balise Lexus. I would recommend this dealership without reservation. I am thankful that God has blessed me to be able to purchase and drive the exact car that I wanted. More

I contacted Balise Lexus researching the purchase of my next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the veh next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the vehicle options but also the facility, services and quality I can expect from Balise Lexus. This was a great experience compared to several other dealerships I have worked with in the past. I expect to purchase my next Lexus shortly and am convinced it will be from Balise Lexus. More

Balise Lexus went the extra mile to make sure I could get the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sur the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sure it was perfect when I drove it off the lot. I have not had any problems with the car, and enjoy driving it every day. More

The reason I was so satisfied with my experience of purchasing a new vehicle at Balise Lexus with Darline Jensen was that she heard what I was looking for, knew that I did not need the fluff of it all. purchasing a new vehicle at Balise Lexus with Darline Jensen was that she heard what I was looking for, knew that I did not need the fluff of it all. We talked about what I was looking for and what I was trading in and then the negotiations began. I was able to purchase the IS250 Lexus and drive it home that evening. The service was truly outstandng, we went back and forth with what both sides were able to give and take and the deal was sealed. I had driven a BMW, Audi, Volvo and this was the one negotiation part that I felt that I was taken care of and heard. Would definitely recomment Balise to anyone looking for a vehicle. More

This was, by FAR, the best car buying experience I have ever had. All of the personnel, I dealt with, especially Darline Jensen were extremely knowledgeable and answered every question I had. This is the ever had. All of the personnel, I dealt with, especially Darline Jensen were extremely knowledgeable and answered every question I had. This is the first time I have ever purchased a vehicle and was never pressured during the process. Buying my new Lexus was the easiest big purchase I have ever made. This was my first Lexus, but will not be my last! I have since returned to Balise Lexus for service to my vehicle, and that was top notch. The new facility is absolutely beatiful, and the service is always first class. I am looking forward to coming back for routine service to my vehicle as well as making new purchases in the future. Definitely ask for Darline for an easy, no pressure car buying experience!! More

This was my first experience with Lexas and I have to say I am very happy with the car and also the service I received at Balise Lexas. The sales staff with whom I interacted were very helpful and explained I am very happy with the car and also the service I received at Balise Lexas. The sales staff with whom I interacted were very helpful and explained all the new car features to me. I had to return the next day for an inspection sticker and this was my first experience with the Service Dept. I loved the Cafe and the very comfortable waiting room. More

Great service and purchase experience. Highly recommend for sales and service. This is the first time buying at Balise and I was treated really well. My salesperson was very helpful and I left in an ES350. for sales and service. This is the first time buying at Balise and I was treated really well. My salesperson was very helpful and I left in an ES350. It was everything I expected in my first highline purchase. More

I just purchased my new 2009 IS sedan from Balise Lexus yesterday. What an amazing experience! My sales person Liz was fantastic, and rolled out the red carpet for me. The management staff was very accomod yesterday. What an amazing experience! My sales person Liz was fantastic, and rolled out the red carpet for me. The management staff was very accomodating and willing to work with me. I'm a single Mom and car buying can be a trying experience. They made my purchase easy and treated me R-E-S-P-E-C-T which is so important to me. I would recommend Balise Lexis to anyone who wants great service, and to be treated like royalty. More

After purchasing 5 car from Balise Lexus, the last of which I bought in March of 2008 from the then “New General Manager” who was great, and I was excited to see the place running smooth. Now I can not e which I bought in March of 2008 from the then “New General Manager” who was great, and I was excited to see the place running smooth. Now I can not even get a test drive. The cars are all dirty. The car that I wanted to drive did not start. The salesman told me they do not do any work to the cars after they take them in on trade. They park them out front and sell them. If they break, they fix them when they come back. I hope one of these cars does not need a brake job. So help me if one of my family members gets hit head on from a Balise Lexus customer!! More