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Balise Lexus

West Springfield, MA

4.9
293 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 293 reviews

January 25, 2011

There were delays getting my car due to the weather situation across the country. The dealer was very helpful in keeping me informed and minimizing the impact of the delay. The people there are great More

by bobpouliot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo
January 19, 2011

Roderick was very professional and friendly. My husband and I did not feel at all pressured into buying the car, and although past car buying experiences could be likened to a visit to the dentist, this ex More

by haveyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Sipe
January 16, 2011

I would definitely recommend this dealer. We were shown the vehicles we asked to see and never felt pressure from the salesperson to buy. It was getting dark when we were there and we said we would come b More

by amaspereira4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Johnson
January 15, 2011

I was extremely satisfied with this dealership. Everything was handled very professionaly from beginning to end. My dear friend owns a lexus he purchased in Latham, and after my expierence at Bal More

by commercial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony erceg
January 15, 2011

I recently purchased a new car (2011 Lexus IS 250), and I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been perso More

by whyjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Thompson
January 14, 2011

I contacted Balise Lexus researching the purchase of my next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the veh More

by docsoftail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Erceg
January 13, 2011

Balise Lexus went the extra mile to make sure I could get the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sur More

by LindaEll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Erceg
January 03, 2011

The reason I was so satisfied with my experience of purchasing a new vehicle at Balise Lexus with Darline Jensen was that she heard what I was looking for, knew that I did not need the fluff of it all. More

by lenox2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline Jensen
January 03, 2011

This was, by FAR, the best car buying experience I have ever had. All of the personnel, I dealt with, especially Darline Jensen were extremely knowledgeable and answered every question I had. This is the More

by jaymelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline Jensen, Jim Frisina, Tony Ercog
December 23, 2010

This was my first experience with Lexas and I have to say I am very happy with the car and also the service I received at Balise Lexas. The sales staff with whom I interacted were very helpful and explained More

by skingra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darline
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