Balise Lexus

Terrific car buying experience! Recently purchased a CPO RX350 from Balise. The sales person, Barb Spears, was very respectful of my time, and presented herself in a very profession Recently purchased a CPO RX350 from Balise. The sales person, Barb Spears, was very respectful of my time, and presented herself in a very professional manner. In fact, every representative at the dealership, with whom I interacted, was curious & knowledgeable. Customer service can make or break any retail company, and Balise Lexus clearly understands this. From the moment you walk in the door until the time you drive off in your new Lexus (and beyond) the entire team at Lexus shows they are dedicated to ensuring your satisfaction. I have experienced it,, and so will you! More

Balise lexus Over the last several years, I have purchased 3 new cars at Balise Lexus.The salesman for all of these purchases was Jim Maiolo.Jim is personable , p Over the last several years, I have purchased 3 new cars at Balise Lexus.The salesman for all of these purchases was Jim Maiolo.Jim is personable , professional, and an absolute pleasure to do business with.Jim has turned a disagreeable task into what is now a pleasant experience.I can only hope that when I get ready to buy my next new Lexus, Jim will once again be there for me.Also, please note that all of my purchases have been and are extremely reliable!Bob R More

Exceptional Service!!! My fiance and I brought our 2014 Lexus IS 250 to Balise Lexus for service and from start to finish it was an Exceptional Experience! Everyone from our My fiance and I brought our 2014 Lexus IS 250 to Balise Lexus for service and from start to finish it was an Exceptional Experience! Everyone from our Scott (Service Advisor), to Paul (Service Manager) and Tim (General Manager) were extremely professional & friendly and really went out of their way to ensure we were happy. We were so impressed with this dealership and the people that work here that we decided to trade in our BMW Wagon for a Lexus CT200H. We worked with Kate (Sales Consultant) and our experience could not have been more pleasant. We have found the dealership for all of our automotive needs and would absolutely recommend Balise Lexus to anyone for either Sales or Service, THANK YOU BALISE LEXUS!!! More

Excellent Service! I called Balise Lexus and obtained a quote for routine service on my 2008 RX350. I worked with Joe Renzulli (the assistant service manager) upon arriv I called Balise Lexus and obtained a quote for routine service on my 2008 RX350. I worked with Joe Renzulli (the assistant service manager) upon arrival at the dealership. The service was performed on my vehicle in a complete and timely fashion and I was contacted that the car was ready for pickup. During checkout with Joe, it became apparent that when I had originally called in to another service consultant, I was quoted a lower cost for one of the services than what Joe advised the cost should have been. Understanding I had been wrongly quoted, Joe made a cost adjustment and apologized for the error. I was extremely pleased at the way Joe and Balise Lexus resolved the matter in such a professional manner. I most certainly will continue to utilize Balise Lexus for all my service needs on the two Lexus vehicles I own! More

Great Experience I couldn't have asked for a better, easier experience. Barbara Spear was great. Very helpful, honest and knowledgeable. The Technology specialist w I couldn't have asked for a better, easier experience. Barbara Spear was great. Very helpful, honest and knowledgeable. The Technology specialist was very kind and took her time explaining the features of the vehicle. The Lease manager was a pleasure to deal with. I most definitely would recommend Balise Lexus. I love my Lexus! Kelley More

Wonderful Experience TO Whom it may concern MY HUSBAND AND I.BROUGHT.A 2013 Lexus ES 350. Our Sales person Barbara Spear was the most friendly person,also professional an TO Whom it may concern MY HUSBAND AND I.BROUGHT.A 2013 Lexus ES 350. Our Sales person Barbara Spear was the most friendly person,also professional and made us feel like we were family. The experience in buying our Lexus was a joy to do to business.with Balise. We Travel from Albany New York We also recommend our salesperson Barbara and dealership to everybody.what a wonderful car. Buying experience Sincerely Susan & Dominick Coluccio More

Above & beyond My husband and I lease brand new vehicles every 2-3 years. Mrs Spear of Balise Lexus is in a category all her own. She is the most professional, hones My husband and I lease brand new vehicles every 2-3 years. Mrs Spear of Balise Lexus is in a category all her own. She is the most professional, honest, caring, motivated woman I have ever met. The rest of the staff at this Lexus location... Priceless. These individuals walked us through a lemon law ordeal we had with Nissan. They stand behind their products and even more so- their clients. Shame on you Nissan but Thank you for urging me to look elsewhere. Xoxo Lexus!!! And a special thank you to Mrs Spear! More

I walked into the dealership for the 1st time and felt very comfortable right away. From the front receptionist, sales staff to Noah, I was treated very professionally and he took the time with which made very comfortable right away. From the front receptionist, sales staff to Noah, I was treated very professionally and he took the time with which made it a great experience. He's a nice young man with strong work ethics and good customer service, which flows positively with the entire staff under his management. I was almost killed in an accident with my Lexus 350rx and it saved my life that's why I went to balise to purchase another one. In closing, I want upper management to know how extremely happy I was with balise Lexus. If you have any questions, please feel free to contact me at 413-813-9922. Thank you, Lisa Allen More

I have no idea how you can be a sales manager when you are the who broke the sale by stepping in the deal and almost kicking your customer out by saying which way you want go in or out !! Good Job Mr. Cah are the who broke the sale by stepping in the deal and almost kicking your customer out by saying which way you want go in or out !! Good Job Mr. Cahillane. More

When I purchased my Lexus it was the best experience I have ever have buying a vehicle. Being a woman and purchasing from a woman was my first experience. I found that she cared about everything about m have ever have buying a vehicle. Being a woman and purchasing from a woman was my first experience. I found that she cared about everything about me. Not only did she listen to my every wants she kept in touch with me looking for the right vehicle that I was loking for. I would like to Thank Balise for hiring a woman salesperson. Anyone reading this would want to see Barbara Spear at Balise Lexus. More