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Balise Lexus

West Springfield, MA

4.9
293 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 293 reviews

July 06, 2015

Patience, Courtesy, and class I just finished a three month search for the perfect dealer to buy my NX from in the area. Other dealerships were closer to me, but they didn't seem More

by Lexie's new owner!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pirro, Bill, Aleesha
June 26, 2015

Best car buying experience I have purchased over twenty five vehicles in my lifetime and can say without reservation that this was my best car buying experience ever. My sales p More

by Happy Lexus man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bedard, Alyesha Peters, Bill Gryszkiewicz
June 23, 2015

Returned for my 3rd Lexus Rx350! I returned to Balise Lexus for the 3rd time recently to purchase a 2015 Lexus RX350. My experience was professional, comfortable and convenient. The More

by BrigFreda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pirro
June 08, 2015

My 2nd Experience Purchasing / Leasing a Lexus. My 2nd experience purchasing / leasing a new Lexus was just as great as my first. My first SUV (RX 300) I had for 13 years - I had all service prefor More

by New NX 200t owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Thompson, Bill - finance, Alisa - new car delivery, Joe R. - service
June 05, 2015

Friendly, knowledgeable staff Bot a certified pre-owned LS, my first lexus & first experience with the Balise Lexus staff. Everyone I worked with was helpful, friendly, and knowled More

by 1st time LS owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pirro, Aleesha Peters, Bill Gryszkiewicz, Noah Cahillane, Paul Sowa, Adam Dziewit
June 03, 2015

Purchased 2007 Avalon Ltf A few weeks ago I spoke to a gentleman by the name of Isaac Kaluche about a Toyota Avalon that had a deposit on it. He said he would call me if someho More

by Toyota Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Kaluche
May 29, 2015

Great sales experience Just purchased 2015 RX 350. Previously purchased 2013 ES 350 2 1/2 years ago. Jim Maiolo was sales consultant both times, a true professional in ever More

by downhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo
May 26, 2015

Proffesional This is our fourth vehicle purchase at Balise Lexus. It is not the only store we shop . By comparison to other dealerships Balise always comes out on More

by Chip45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Ladika
May 04, 2015

Awesome & simple experience I just wanted to say that doing business at Balise Lexus was the easiest car shopping experience I have ever had. Issac & Bill were true gentlemen. I More

by MeganC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac & Bill
April 19, 2015

It's a "top down kind of day" My husband was looking for a Sebring convertible for me. He found 2 onlilne. With the information that Balise provided with the picture, we called B More

by Ruthsews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Bedard
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