Balise Lexus

Greatest Dealer and Staff Around I had been shopping around for a new car for several weeks and was not having any luck finding both the car I wanted and the dealership whom I trusted I had been shopping around for a new car for several weeks and was not having any luck finding both the car I wanted and the dealership whom I trusted. I came to Balise Lexus and dealt with Barbara Spear, she was extraordinarily open about the process and extremely helpful. She helped me find the perfect car and was patient and accommodating and never pushy. She recommended rebates that I was completely unaware of and she and the rest of the staff there were great about getting me into payments that fit my budget. I would recommend this dealership to anyone looking in the area, (I had searched almost every luxury dealer from Brattleboro VT to Keene NH over to Worcester MA and even down to Manchester CT) this was the only dealer that really went over and above. A special thanks to Barbara and Bill for finally providing a pleasurable buying experience! More

Exceeded Expectations I was in the market for a new RX having owned two previously. I live in CT so Balise was not originally on my radar. A colleague from my office reco I was in the market for a new RX having owned two previously. I live in CT so Balise was not originally on my radar. A colleague from my office recommended I give them a shot because of the great experience he had with them. I was glad he did. Not only did I get a super competitive price their Sales Service exceeded all my expectations. Every question was answered in a timely manner. They were friendly, professional and extremely thorough. My comfort and convenience was their only concern. I have purchased several cars over the years and I can honestly say I enjoyed this experience more than any other. You have a customer for life. This is the way buying a car ought to be! More

Outstanding This is my 5th Lexus from Balise. I just picked up my 2017. Love this car, keep coming back again and again. What really keeps me coming back besides This is my 5th Lexus from Balise. I just picked up my 2017. Love this car, keep coming back again and again. What really keeps me coming back besides the car is the customer service. It is outstanding, Ed, Bill and Alesha do a great job from beginning to end. If you want a great experience time after time this is the place....... Jody & John Pitoniak Wilbraham, Ma More

Finally, a Luxury car! I went into Balise Lexus on Thursday afternoon at 3:30 and completed my purchase of a NX200t before 5:00 p.m. Delivery was completed (insurance, regi I went into Balise Lexus on Thursday afternoon at 3:30 and completed my purchase of a NX200t before 5:00 p.m. Delivery was completed (insurance, registration, paperwork) by noon on 12/31! It is a beautiful vehicle with everything I wanted and more. Ed was fantastic! He took the time to listen to me as I explained what features I was looking for, recommended perfect options and choices, then found me the perfect vehicle. He made it all seem so easy.....and he followed up with a call to see how I was doing! Personal touches .... Nice. More

purchase of 2017 car Jim,Alesha and Bill are a great team. They make it very easy and comfortable to buy or lease a car.I have Jim help me with the purchase of a new car. Jim,Alesha and Bill are a great team. They make it very easy and comfortable to buy or lease a car.I have Jim help me with the purchase of a new car. He makes the process very smooth and easy. I have purchased or leased 5 Lexus cars from him. More

New Car Purchase I just got my very first Lexus!! From the moment I walked in the door I was greeted and congratulated from everyone. They have a great team! Thank you I just got my very first Lexus!! From the moment I walked in the door I was greeted and congratulated from everyone. They have a great team! Thank you Isaac Kaluche (salesman), Bill (Business Manager) and especially Aleesha for showing how to use my new car!! lol! More

The best experience This has been the best experience in purchasing a car. The salesman was attentive and went out of his way to get the exact options that was requested. This has been the best experience in purchasing a car. The salesman was attentive and went out of his way to get the exact options that was requested. The final price was lower then any in this area. At Balise Lexus compromise is not in their vocabulary. More

New Car Purchase We had a great experience from the moment we walked in the door. We met with Kate Bedard, who had been recommended to us. Kate was knowledgeable, pati We had a great experience from the moment we walked in the door. We met with Kate Bedard, who had been recommended to us. Kate was knowledgeable, patiently answered all of our questions, and was very easy to work with. We also met with Bill (Business Manager) and Aleesha (Delivery Specialist) who were also very pleasant and knowledgeable. Kate has personally followed up to see if we need any additional assistance in getting used to the car's features. JB More

Traveled from Kansas City to buy a GS350 - Happy!! I worked with Kate Bedard, who was great! I found the car online as our selection in Kansas City is limited. It was a 2014 GS 350 Certified with 2 I worked with Kate Bedard, who was great! I found the car online as our selection in Kansas City is limited. It was a 2014 GS 350 Certified with 26k miles. Kate and I worked out a deal by phone and email, she was easy to work with and met my expectations. I was worried buying a car that I haven't seen and flying out with a one way ticket! But Kate made me feel safe and she held up her end of the deal! I would definitely do it again! I drove the car home 1400 miles and it was perfect, didn't skip a beat! Very happy customer here! More

Start to finish the expereince was top notch. Started with Cheryl at the front desk and immediately felt comfortable, from there the process was painless while working with Marc in sales and Bill Started with Cheryl at the front desk and immediately felt comfortable, from there the process was painless while working with Marc in sales and Bill in finance. Upon delivery Kiana ran through (patiently) the technology and operation of the car. Summary is that it's a great place and I highly recommend them ! More