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Balise Lexus

West Springfield, MA

4.9
293 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 293 reviews

July 02, 2018

Exceptional service! If there were more than 5 stars, Balise Lexus would certainly earn them! Everyone was incredibly knowledgeable, helpful, and supportive from beginning More

by Bsullivan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronasia, Bill, Ed
May 26, 2018

Great service for your automobile needs I bought a certified Lexus RC350, and the experience I had with this Dealership was nothing but pleasurable and at eases, everyone helping me in the p More

by Hieu1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Gary
May 15, 2018

Purchased my first Lexus RX450h From the receptionist, salesman, business manager and technician I was treated with respect and professionalism. Blaise should be proud of their peopl More

by Tacman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Ladika, Bill Gryszkiewicz, Ronni
May 14, 2018

5 Star Service I just purchased my first Lexus RX350 and couldn't be happier with the entire experience. Ed Ladika was wonderful to work with, very attentive and pro More

by jodeliah76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Ladika, Bill Gryszkiewicz, Ronni
April 28, 2018

Best dealer 5th car bought at Balise Lexus! My mom just traded in her previous Lexus and got a good trade in and a great deal on a brand new 2017 Rx450H. Whole p More

by rcuesta81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara, Billy
April 24, 2018

SALES AND SERVICE TOP NOTCH I HAVE HAD THE PLEASURE TO USE THE SALES AND SERVICE DEPT AND JIM MAIOLO IN SALES AND JOE RENZULLI IN SERVICE TREAT YOU WITH THE SAME RESPECT. THEY A More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM MAIOLO JOE RENZULLI
April 14, 2018

Great Service! This is our third Lexus purchased At Balise and will not be our last. The service department (Joe) is on top of it! Love that they pick up my car (w More

by Bevhosokawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, he is the best! One great reason to buy a Lexus.
April 07, 2018

GREAT!!! I have bought/leased several cars including Acura, BMW, Honda, Infinity, and Toyota. Today I bought 2017 Lexus RX350 from Balise Lexus in Springfield More

by marktchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleesha Peters, Bill Gryszkiewicz, Brian Shepard
March 16, 2018

Used vehicle purchase Couldn’t ask for a better experience. Both sales team, management and service center were very helpful correcting a minor issue. I would absolutely More

by Gdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara & Bill
February 13, 2018

Kenny I just purchased a 2016 RX350 from this dealer and was very happy with the whole process. James Maiolo was very friendly, nice, and professional. He More

by Kenny3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Maiolo
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