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Balise Lexus

West Springfield, MA

4.9
293 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 293 reviews

June 04, 2019

New car Great experience with the team. It was very easy buying this car. All conversations with e-mail and phone went very well. I would recommend this deale More

by Bella/585944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleesha Peters
May 01, 2019

Wonderful experience JIM my consultant, Ed the sales manager and Bill in finance were great. It was a pleasant experience. Thank you all. Love the new car More

by Musky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
April 16, 2019

Easiest car lease ever Bought new Lexus from Jim Maiolo 6 years ago. Three years later I purchased an Audi. Could not wait to come back to Lexus Jim had me all set to go in More

by Bardwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo and Bill Gryszkiewicz
April 03, 2019

Wonderful people work here My sister and I leased an NX for my mom at christmas time in 2018. Wonderful experience. I went back this month for my own vehicle and it was delivere More

by Ms.Chantilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Luis
April 01, 2019

Great experience This was 4th and final dealership I visited while looking to purchase a new car. Far and away the best experience I had while car shopping. Barbara More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Billy
January 24, 2019

Great Service Dept I've had my Lexus GS 350 serviced at Balise ever since I bought it there over 10 years ago. I've always been happy with the service people I've dealt More

by Dave350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dziewit
December 31, 2018

Excellent people to do business with Leased a 2019 NX for my mom for christmas. Had an excellent experience with Sales Manager, Ed Belisle and sales person, Luis. I am a vendor in the More

by Ms.Chantilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Belisle, Luis
December 12, 2018

Great Experience After having every dirty car-dealer trick in the book pulled on me by an unscrupulous Lexus dealer in the Hartford area, it was a real joy to come to More

by Bohica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo, Ronnie and Mr G
August 21, 2018

Exactly what I was looking for! I walked in to Balise Lexus looking for a newer pre-owned RX350. I talked with the sales consultant about what I was looking for, and he assured me h More

by Daisybelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo
July 18, 2018

Best service ever!!! I had the pleasure of buying a used car from Balise and would recommend them to everyone. I live over an hour and a half away and it was definately w More

by Lisa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleesha
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