Balise Lexus
West Springfield, MA
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Exactly what I was looking for! I walked in to Balise Lexus looking for a newer pre-owned RX350. I talked with the sales consultant about what I was looking for, and he assured me h I walked in to Balise Lexus looking for a newer pre-owned RX350. I talked with the sales consultant about what I was looking for, and he assured me he would be on the lookout. Three days later he emailed me that a car had just been turned in. I went right over, and the car was exactly what I was looking for, with lower mileage than I had expected for a 3-year old vehicle. I am now driving that vehicle. More
Best service ever!!! I had the pleasure of buying a used car from Balise and would recommend them to everyone. I live over an hour and a half away and it was definately w I had the pleasure of buying a used car from Balise and would recommend them to everyone. I live over an hour and a half away and it was definately worth the drive. Everyone is polite and friendly without being pushy. Even though I was only buying a Nissan and not a Lexus they treated me as if I was buying a $100000 car. I wanted to drive away in my car the same day and I arrived at 3:30. They made it happen. I had terrible experiences at the dealerships around me and this visit was so refreshing. Lisa Saulnier More
Exceptional service! If there were more than 5 stars, Balise Lexus would certainly earn them! Everyone was incredibly knowledgeable, helpful, and supportive from beginning If there were more than 5 stars, Balise Lexus would certainly earn them! Everyone was incredibly knowledgeable, helpful, and supportive from beginning to end. I am so thrilled to be the owner of a pre-owned NX! More
Great service for your automobile needs I bought a certified Lexus RC350, and the experience I had with this Dealership was nothing but pleasurable and at eases, everyone helping me in the p I bought a certified Lexus RC350, and the experience I had with this Dealership was nothing but pleasurable and at eases, everyone helping me in the process was organized and professional. Highly recommend this dealership for your auto needs More
Purchased my first Lexus RX450h From the receptionist, salesman, business manager and technician I was treated with respect and professionalism. Blaise should be proud of their peopl From the receptionist, salesman, business manager and technician I was treated with respect and professionalism. Blaise should be proud of their people. Great staff overall. More
5 Star Service I just purchased my first Lexus RX350 and couldn't be happier with the entire experience. Ed Ladika was wonderful to work with, very attentive and pro I just purchased my first Lexus RX350 and couldn't be happier with the entire experience. Ed Ladika was wonderful to work with, very attentive and professional and gave me a fair price. Bill in the business office was a pleasure to work with. I will go back again and again! More
Best dealer 5th car bought at Balise Lexus! My mom just traded in her previous Lexus and got a good trade in and a great deal on a brand new 2017 Rx450H. Whole p 5th car bought at Balise Lexus! My mom just traded in her previous Lexus and got a good trade in and a great deal on a brand new 2017 Rx450H. Whole process was hassle/haggle free with Barbara taking the time to over all the available options. Same with the finance manager Billy there was no pressure to add any additional options though they were thoroughly explained. Really another great experience. More
SALES AND SERVICE TOP NOTCH I HAVE HAD THE PLEASURE TO USE THE SALES AND SERVICE DEPT AND JIM MAIOLO IN SALES AND JOE RENZULLI IN SERVICE TREAT YOU WITH THE SAME RESPECT. THEY A I HAVE HAD THE PLEASURE TO USE THE SALES AND SERVICE DEPT AND JIM MAIOLO IN SALES AND JOE RENZULLI IN SERVICE TREAT YOU WITH THE SAME RESPECT. THEY ARE THERE FOR YOU WITH YOUR CONCERNS BIG OR SMALL THAT IS WHY I KEEP GOING BACK TO BALISLE LEXUS YOU ALWAYS GET TOP NOTCH RESPONSE. IT IS NICE TO BE ON A FIRST NAME BASIS More
Great Service! This is our third Lexus purchased At Balise and will not be our last. The service department (Joe) is on top of it! Love that they pick up my car (w This is our third Lexus purchased At Balise and will not be our last. The service department (Joe) is on top of it! Love that they pick up my car (we live 45 minutes away) up for service and bring it back and give me a loaner for that time. More
GREAT!!! I have bought/leased several cars including Acura, BMW, Honda, Infinity, and Toyota. Today I bought 2017 Lexus RX350 from Balise Lexus in Springfield I have bought/leased several cars including Acura, BMW, Honda, Infinity, and Toyota. Today I bought 2017 Lexus RX350 from Balise Lexus in Springfield, MA even though I live near Hartford, CT. I had a great experience! This place offered ‘the best price’ that was excellent and I didn’t need to negotiate. My salesperson, Aleesha Peters, was GREAT! She was very knowledgeable, kind, and very friendly. Absolutely no pressure and very patient. She communicated with me throughout and worked very hard until everything was finished. Bill Gryszkiewicz, a business manager, was also WONDERFUL! I usually hate seeing business managers because they often have other interests but he was different. He was a ‘normal’ person and we talked about our family, etc. He obtained a loan through TD Bank for me which was much better than other places including Lexus Financing. Brian Shepard, a sales manager, gave me a fair trade-in value for my car as well. Overall, it was one of the best I ever experienced I ever had in buying a car!!! More