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Balise Lexus

West Springfield, MA

4.9
289 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 289 reviews

October 10, 2021

I always have a great experience when I buy cars from this Lexus Dealer. They make sure you understand everything before signing and that you're please with everything. VERY PROFESSIONAL! More

by Chris B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Brian
October 06, 2021

Very courteous representatives and speedy service. Always have top rated experience and I only use Balise Lexus for all my car service needs More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
October 05, 2021

After arriving for my appointment I was met by Dmitriy who explained all my options for service needed. He was efficient and polite. More

by Davidserra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
December 15, 2019

Customer service was GREAT! I made 3 visits to Lexus dealers Balise was the best all around -- trade in allowance was more than fair -- Sales person more than helpful -- no pr More

by ca.redden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Bill, Edwin
October 26, 2019

Great experience Kind and courteous staff willing to satisfy your needs and answer your questions. They made the transition from one auto to another completely painles More

by Tstellato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo
July 27, 2019

Great experience Louis my sales consultant was very patient in taking the time to explain all about my NX 200T Lexus vehicle to me, and Bill the finance manager was ve More

by Rosered1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis and Bill
June 04, 2019

New car Great experience with the team. It was very easy buying this car. All conversations with e-mail and phone went very well. I would recommend this deale More

by Bella/585944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleesha Peters
May 01, 2019

Wonderful experience JIM my consultant, Ed the sales manager and Bill in finance were great. It was a pleasant experience. Thank you all. Love the new car More

by Musky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
April 16, 2019

Easiest car lease ever Bought new Lexus from Jim Maiolo 6 years ago. Three years later I purchased an Audi. Could not wait to come back to Lexus Jim had me all set to go in More

by Bardwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo and Bill Gryszkiewicz
April 03, 2019

Wonderful people work here My sister and I leased an NX for my mom at christmas time in 2018. Wonderful experience. I went back this month for my own vehicle and it was delivere More

by Ms.Chantilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Luis
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