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Balise Lexus

West Springfield, MA

4.9
293 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 293 reviews

April 01, 2022

Best service and great knowledge in diagnosing my Rx330 steering problem. Thank you Joe Renzulli for all your help. My vehicle is like new again!!! More

by Bdeluca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
March 30, 2022

Always pleasant and on time, do mainly excellent work and if there is an issue they will fix it no problem, no hassles. More

by Maryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
March 29, 2022

Brought my car for its regular maintenance and I love dealing with Chris H he is top notch! Always takes the time to answer my questions and explain everything that's being done. Explains any concerns ne More

by NikD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
March 25, 2022

Excellent service. Very nice and friendly service team and they got my vehicle inspection done. More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry forgot employee name
March 22, 2022

Joe was efficient and accommodating. He is easy to work with and makes sure that the job gets done right. Great experience. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
March 22, 2022

BALISE Lexus in West Springfield goes above and beyond to make the service experience an easy and seamless process. The service managers explain everything about the service your car receives. The valet serv More

by cbennett84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
March 18, 2022

Did a great job at a great price. The job was completed earlier than expected, which is always appreciated. The staff was friendly and helpful. I worked with Chris Hagen and Jimmy Hid More

by reneperez113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen and Jimmy Hidalgo
March 17, 2022

Prompt professional experience. Everyone is so friendly and answers any and all questions. My car was very clean when I picked it up. More

by meb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitriy Godlib
March 06, 2022

Prompt service. Very pleasant and helpful staff. Wouldn’t go any place else to service my car. More

by spoke-oddball.0h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
March 05, 2022

Good, knowledgeable, prompt and pleasant service. Chris was very helpful in explaining the work to be done. More

by cddavis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
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