Balise Lexus

Joe was efficient and accommodating. He is easy to work with and makes sure that the job gets done right. Great experience. He is easy to work with and makes sure that the job gets done right. Great experience. More

BALISE Lexus in West Springfield goes above and beyond to make the service experience an easy and seamless process. The service managers explain everything about the service your car receives. The valet serv make the service experience an easy and seamless process. The service managers explain everything about the service your car receives. The valet services is wonderful, so having your car serviced doesn’t take up your whole day and leave you without a vehicle! All employees are friendly and very helpful! More

Did a great job at a great price. The job was completed earlier than expected, which is always appreciated. The staff was friendly and helpful. I worked with Chris Hagen and Jimmy Hid The job was completed earlier than expected, which is always appreciated. The staff was friendly and helpful. I worked with Chris Hagen and Jimmy Hidalgo. Definitely going back when my car needs maintenance. More

Prompt professional experience. Everyone is so friendly and answers any and all questions. My car was very clean when I picked it up. Everyone is so friendly and answers any and all questions. My car was very clean when I picked it up. More

Prompt service. Very pleasant and helpful staff. Wouldn’t go any place else to service my car. Very pleasant and helpful staff. Wouldn’t go any place else to service my car. More

Excellent sales person Ed Ladika, business managerBill G. , and technology specialist Christian All very knowledgeable and easy to work with. , and technology specialist Christian All very knowledgeable and easy to work with. More

Good, knowledgeable, prompt and pleasant service. Chris was very helpful in explaining the work to be done. Chris was very helpful in explaining the work to be done. More

Excellent. Chris and Jimmy fantastic in every way. They are professional and efficient and trustworthy. Chris and Jimmy fantastic in every way. They are professional and efficient and trustworthy. More

The service department did a wonderful job, exceeds expectations as always. They took my IS250 in within the hour of calling for an appointment. Always greeted with warm smiles. Working with such a kno expectations as always. They took my IS250 in within the hour of calling for an appointment. Always greeted with warm smiles. Working with such a knowledgeable team makes the difference, and trust sets them apart from the rest. Thank you! More

Excellent experience at Balise Lexus! All personnel were professional, did their jobs well and treated me well. They were all concerned for my comfort, kept me well hydrated and I was nev All personnel were professional, did their jobs well and treated me well. They were all concerned for my comfort, kept me well hydrated and I was never made to feel inferior buying a previously owned certified vehicle vs a brand new one. More