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Balise Lexus

West Springfield, MA

4.9
289 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 289 reviews

May 11, 2022

I always receive excellent service from Balise Lexus. I will always bring my car there. More

by mecplt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
May 11, 2022

Just had a 5000 mile check up on my Lexus SUV. They did a great and timely job and Joe does an excellent job always. It’s always a pleasure to bring my car into Belise. More

by sjheit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe. Love Joe
April 29, 2022

Service was fine and timely your driver Isaiah is an outstanding young gentleman and Joe the service rep knows his business and knows how to handle his customers thank you More

by marcprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe. Isahs?
April 29, 2022

Received excellent service from Balise Lexus! They were prepared when I brought in my car. They made me aware that the service was going to take longer than initially anticipated. Also, my car More

by Nettie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
April 12, 2022

I always leave it up to Joe Renzulli, best care and excellent service . His new assistant Jimmy adds personality to customer service, they make quite a team. More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli & Jimmy
April 11, 2022

Good and honest about what service is needed and the cost of the service. I have no issues bringing my car in to have it worked on because it will be done right. More

by JimD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
April 01, 2022

Best service and great knowledge in diagnosing my Rx330 steering problem. Thank you Joe Renzulli for all your help. My vehicle is like new again!!! More

by Bdeluca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
March 30, 2022

Always pleasant and on time, do mainly excellent work and if there is an issue they will fix it no problem, no hassles. More

by Maryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
March 29, 2022

Brought my car for its regular maintenance and I love dealing with Chris H he is top notch! Always takes the time to answer my questions and explain everything that's being done. Explains any concerns ne More

by NikD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
March 25, 2022

Excellent service. Very nice and friendly service team and they got my vehicle inspection done. More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry forgot employee name
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