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Balise Lexus

West Springfield, MA

4.9
289 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 289 reviews

June 28, 2022

I have always received professional and competent service from BALISE Lexus. Dmyitri is especially helpful and personable. More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmytri
June 27, 2022

Friendly service, efficient and respectful. Accommodating. Personnel make service easy Able to get a loaner car. Nice, clean facility. More

by drggsiegel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 29, 2022 -

drggsiegel responded

Ok

June 24, 2022

Both men did excellent work. Timing was good. Car loan worked well All went well.k More

by tourtelotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy and I forgot the other excellent man s name
June 18, 2022

Balise Lexus has been my go to dealership for service mow for 16 years without one complaint. More

by Deerslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ranzulli
June 09, 2022

I have bought many cars from This dealership. My husband brought my 2008 IS 250 in yesterday for an oil change and tire rotation The bill was $204. Never paid this much ! Any time I’ve brough More

by Pat l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Renzulli
June 08, 2022

The personal were very pleasing. The mechanic did a great job. I would take my car their if I need work done. More

by Tkotaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nunez
June 08, 2022

The service staff is courteous and professional. Their process for checking in vehicles is very quick and efficient. I have purchased 3 Lexus vehicles from this dealership and each time was a pos More

by stonekeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli - senior Consultant
May 28, 2022

Joe , as always was quick to take care of Al of my needs and went beyond to handle an additional problem that came up unexpectedly. More

by BRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 26, 2022

Balise lexus takes care of your every need. Your car does not leave until it is perfect. Everyone is very accommodating! In my book it couldn’t be better. More

by maretta.thomsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
May 25, 2022

Excellent, fast service. Considerate and helpful. Always good service . Clean waiting area and very convenient . More

by Laurieella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
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