Balise Hyundai of Fairfield

Great, professional service My wife and I were very pleased with the level of professional service we experienced with our sales rep, Brahm - nothing was ever hurried or pushed, My wife and I were very pleased with the level of professional service we experienced with our sales rep, Brahm - nothing was ever hurried or pushed, nor did the process feel dragged out. We walked away with a new leased vehicle as well as a purchased used vehicle, and everything has been great so far. I would definitely recommend this dealership. More

.. This is my second purchase from Balise Hyundai. I returned because I was very satisfied with the customer service I received with the first purchase. This is my second purchase from Balise Hyundai. I returned because I was very satisfied with the customer service I received with the first purchase. Again I received the same caliber of service. Questions were answered and there was no pressure to purchase a car which makes it a much more enjoyable experience. More

Thanks I don't have much to say since my experience is obvious from the survey. I can add that I like the way the car, a Taurus Sport, drives. Even though it I don't have much to say since my experience is obvious from the survey. I can add that I like the way the car, a Taurus Sport, drives. Even though it it not a stick shift, it drives like one! I like its pick up and in general am happy with everything about the car. More

New vehicle purchase Mike and the rest of the crew at Balise Hyundai were excellent. They helped make a stressful situation into a smooth and enjoyable outcome without all Mike and the rest of the crew at Balise Hyundai were excellent. They helped make a stressful situation into a smooth and enjoyable outcome without all the B.S. I never once felt like I was taken advantage of and they were very much to the point and helped me into a brand new car that met my needs both vehicle-wise and most importantly, financially. Talk to Mike, he's got you covered. More

Hyundai Great experience! This dealership did a fantastic job and provided me with all the information that I needed. I am very pleased with my purchase and l Great experience! This dealership did a fantastic job and provided me with all the information that I needed. I am very pleased with my purchase and look forward to a life with a Hyundai vehicle! More

Finally a dealership who gets it and one I feel I can trust. Absolutely wonderful experience with Balise Hyundai. Andy was very professional and just made me feel very comfortable by his demeanor. He was very p Absolutely wonderful experience with Balise Hyundai. Andy was very professional and just made me feel very comfortable by his demeanor. He was very professiona, very personable and made me feel comfortable which is someone you want to buy something from. When I buy something the most important thing to me is trusting them and not them just looking out for THEIR OWN best interest. Bill and Andy both knew about my needs being recently handicapped I really felt that they wanted me to truly be happy and not just “someone buying a car” , which I am overly happy with my purchase. One thing worth mentioning is that, I had gone to other dealerships, and other dealerships that were not Hyundai. Out of all of the dealerships they (Andy + staff) were the only ones that greeted me with the respect myself as a 33-year-old adult deserves. With no ego I can say I am a very young looking person and due to medical problems I can only wear sport/track pants which I could tell as soon as I walked into other dealerships I notice all of the eye rolls and pretending to be busy nonsense presuming I am just someone Who doesn’t realize Mondays are too expensive for me.... unbeknownst to them that I was a cash buyer with a budget of $50,000 but ultimately wanting to stay under about $30,000. I’ve been in the car business before and know all the judgments that are passed by the salesman just by the customers appearance. Andy however greeted me almost immediately and just spoke to me like I was a good friend he hadn’t seen in a while, which was great. As far as the car goes The Sonata is a wonderful car and absolutely blew me away by how well it drove/drives and I have had 3 Audi’s in the past that I thought to myself “Never in a million years would I think that a Hyundai would make me feel as comfortable as I’m driving in mt Audi”. So great job on car design and ergonomics of the vehicle… Not to mention it’s striking appearance. I apologize for the novel feedback but I just feel it was necessary to make sure it is noticed how well the buying process was because customer service is everything when it comes to product purchases. Sincerely, Ken Thompson Jr. More

Leased a 2017 Hyundai thru Andy/Westport, CT I feel that Andy was very thorough and professional. He was also very helpful. I passed his contact info along to two people, and recommended they con I feel that Andy was very thorough and professional. He was also very helpful. I passed his contact info along to two people, and recommended they contact him for their auto needs. More

Excellent Brandon did an awesome job from first time i walked in the dealership, to the day i purchased the vehicle. Explained, walked me through and followed u Brandon did an awesome job from first time i walked in the dealership, to the day i purchased the vehicle. Explained, walked me through and followed up after i brought the car home. More

Excellent service Wouldn't have chosen any other dealership to get a car from. This is my second lease and I have to say the experience the second time around was much Wouldn't have chosen any other dealership to get a car from. This is my second lease and I have to say the experience the second time around was much easier and more enjoyable. Things were explained much more clear, which eased my mind. Very helpful with any questions and concerns I had regarding my previous lease. Will continue to get my vehicles through Balise in Fairfield. More

Very satisfied The employees knew what I was looking for with the right budget they brought down my prices to something I was comfortable with and worked well with m The employees knew what I was looking for with the right budget they brought down my prices to something I was comfortable with and worked well with me. More