Balise Hyundai of Fairfield

My experience with Donna has been great, she kept us updated on the progress of our transaction, even on her day off. updated on the progress of our transaction, even on her day off. More

I was not happy with the service at Balise Hyundai. The service advisor, Arianny, had to used a fake email address instead of the one I provided at the time of service to avoid receiving a negative re The service advisor, Arianny, had to used a fake email address instead of the one I provided at the time of service to avoid receiving a negative review. I was not satisfied with the service and was expecting a survey. However, when inquired, a different email address was on file. Please investigate this matter, review her history, and verify that the correct email addresses are associated with services. It’s unfortunate, because the other advisors and managers were helpful, but I will be taking my car somewhere else in the future to avoid her scams. More

Charles was fantastic to work with on the purchase of my car. I drive from out of state to buy the car. It was exactly as presented on the website and described by Charles. The paperwork with Mitch was s car. I drive from out of state to buy the car. It was exactly as presented on the website and described by Charles. The paperwork with Mitch was simple and easy. I would definitely buy a car from them in the future. More

Belise Hyundai of Fairfield is the worst dealership I’ve dealt with!! I bought a used Chevy Traverse in June of 2022 and I am putting the 3rd transmission in it now and it’s under warranty but they won’t gi dealt with!! I bought a used Chevy Traverse in June of 2022 and I am putting the 3rd transmission in it now and it’s under warranty but they won’t give me a loaner again and I don’t have the 1500$ to rent a car like last time so I have no way to get to work I think they should be ashamed of themselves More

Techs have no idea. Vehicle was in for malfunction of many Horrible. Unless techs get a code they have no idea. My car was there at least a dozen times for major and m Vehicle was in for malfunction of many Horrible. Unless techs get a code they have no idea. My car was there at least a dozen times for major and many issues. More

Just bought a car from Daniel. He was great. He knew his stuff and got us great financing. It went so smoothly. Even went to Pepe's for pizza which is right next door. We couldn't He was great. He knew his stuff and got us great financing. It went so smoothly. Even went to Pepe's for pizza which is right next door. We couldn't be happier. More

Just brought my daughter a car 2011 Toyota Camry. Ask for Daniel Cyr he's the best car sales person very nice, patient and will work with you. Again thank you Dan. Ask for Daniel Cyr he's the best car sales person very nice, patient and will work with you. Again thank you Dan. More

Do not buy a vehicle from these criminals, sold me a used Sonata with 8,000 miles and talked me into the extended warranty "bumper to bumper" for $1,600.00. Stereo/Navigation fails at 41,000 miles, not cover Sonata with 8,000 miles and talked me into the extended warranty "bumper to bumper" for $1,600.00. Stereo/Navigation fails at 41,000 miles, not covered it cost me $800 from a car stereo store, Balise wanted $1,500. At 54,000 miles, oil sensor light fails (always on & leaks oil), not covered, they want to charge $199.00 to diagnose & $275.00 to replace it. I refused & I told them i will not pay $199.00 for diagnosing a light sensor. they lowered it to $99.00. I paid them and when I opened the trunk, they had put the protective dirt shields in the trunk, minus the 30 screws that hold the shields up. Got the sensor replaced and new screws for the shields for $150.00 at a local mechanic. Buyer Beware!!!!!! More

Had a problem whereby water was spraying periodically on the floor of the passenger side. It was a clogged ac line. (First time that happened- climate change?), anyway, Omar, the service manager got me in f the floor of the passenger side. It was a clogged ac line. (First time that happened- climate change?), anyway, Omar, the service manager got me in first thing in the am and got me out within 20 minutes, 20 MINUTES!! I am overwhelmed with awe at how efficiently he ran that. 10 Stars to Omar for far exceeding my expectations! More