Balise Honda of West Warwick

I came in looking for a used CRv, my good friend hamlet is a manager so I came to balise. Max was incredible he showed me 3 CRV and even brought me to A store nearby to see another I was interested in and is a manager so I came to balise. Max was incredible he showed me 3 CRV and even brought me to A store nearby to see another I was interested in and luckily he did it was in bad shape More

Awesome experience. Everyone was so courteous. Dan Comfort was super patient and helpful. Went on Memorial Day and was even past closing, never felt rushed Comfort was super patient and helpful. Went on Memorial Day and was even past closing, never felt rushed More

Very professional and kept the car business simple. Service was quick and easy, and best service I’ve had. Definitely recommend this dealership for any car. Service was quick and easy, and best service I’ve had. Definitely recommend this dealership for any car. More

New Car Dan Comfort, Made it so easy for me with buying this New SUV. He was GREAT!!! to work with and I'm going to recommend anyone that's looking to buy a Dan Comfort, Made it so easy for me with buying this New SUV. He was GREAT!!! to work with and I'm going to recommend anyone that's looking to buy a new car to come in and see him Dan the man! More

Terrible Customer Service I bought a preowned 2015 Chrysler 200 in December 2019. When I was putting in my son’s car seat at the dealership I noticed water on the floor of the I bought a preowned 2015 Chrysler 200 in December 2019. When I was putting in my son’s car seat at the dealership I noticed water on the floor of the back seat. The salesman (Eric) told me that it must have been from them cleaning the car. He brought the car back and they cleaned the water. Then in late March of 2020 I noticed that there was water again on the floor in the exact same place after it rained. I called and they said they would take a look at it. When I got to the dealership they said it would be a $140 diagnostic test BEFORE they could do anything, which she also explained that I would be paying for the repair as well. I said “Why would I give you my business if you guys ripped me off?” Which seems to be a confusing concept to the employees who work here. The woman in service (Ashley) told me that sales wasn’t open and they couldn’t talk to them. After I left I called and spoke to someone (Marcus) in sales (guess they were open) who said he would speak to the general manager. I guess he just spoke to Ashley and called me back with the same information she had already told me. I also emailed the general manager and didn’t get a response. They also don’t seem to understand why I’m upset. I already bought a CAR from them I’m not giving them another few hundred dollars to fix the problem they sold to me. No matter how logical and to the point I am they literally just keep telling me that it’s $140 plus however much it is to repair the leak. Terrible customer service. I will never come back. They sold me a car with a problem and they won’t fix. Everyone who I came in contact with is a moron and can’t seem to see things from the customer’s point of view. I brought it to Paul Bailey’s in North Kingstown and had a much better experience. More

I love you Shawn Southerland ! You go above and beyond for your customers! And I appreciate you so much, thank you for my 2020 Honda. I’ll be back for my new family car! Thank you so much for all your tim for your customers! And I appreciate you so much, thank you for my 2020 Honda. I’ll be back for my new family car! Thank you so much for all your time and effort! My wife and I will definitely be back for our family car � More

Came in to check out accords, didn't buy but max was very helpful soon I will be back to buy from him! Very friendly not pushy helpful soon I will be back to buy from him! Very friendly not pushy More

Balise was a great choice for buying a car. I was greeted by a young gentleman named Yohance. He was very professional and ultimately after coming back a second time, I purchased a CrV. I came in today to ge by a young gentleman named Yohance. He was very professional and ultimately after coming back a second time, I purchased a CrV. I came in today to get my plates(which came fast) and everyone there was amazing. More

Brought my car in for an oil change, Katrina took great care getting me in and out. If you ever need your car serviced she is the one to see! I saw my salesman Max, who was eager to say hello and ask how care getting me in and out. If you ever need your car serviced she is the one to see! I saw my salesman Max, who was eager to say hello and ask how I was. It's been 3 years since I bought the car and it's incredible that he still comes over to say hello and I was forgotten the moment I left with the car like I've experienced at other places. More

Great experience Dan was great! Everyone was very friendly and helpful. It was the least stressful car buying experience I've ever had. I recommend this dealership! Dan was great! Everyone was very friendly and helpful. It was the least stressful car buying experience I've ever had. I recommend this dealership! More