Bald Hill Kia

Excellent new car purchase start to finish Very quickly after an internet inquiry, we received a call back from Rachel who pleasantly discussed the vehicle that we were looking at, a 2014 Kia S Very quickly after an internet inquiry, we received a call back from Rachel who pleasantly discussed the vehicle that we were looking at, a 2014 Kia Sedona. We briefly discussed some financing options but did not commit to anything. We knew that we would be taking a ride to see this vehicle but it was not for a week or two. We were pleased that we did not receive any pressure phone calls trying to badger us on a sale. We arrived one day and met up with Paul Venice. Extremely friendly and very laid back (our type of sales person). We also met with Rachel who remembered us from our call. We took the Kia out for a drive and were happy with it. Paul and the financing dept. were able to get us better financing than we were able to get at our own bank. We completed the transaction within a week. Very happy with the purchase process and suggest seeing Paul for a very good experience. More

really good day I had received many calls and emails from Rachel over the past couple of months since I had inquired about the Kia Soul. I had today off and took a ri I had received many calls and emails from Rachel over the past couple of months since I had inquired about the Kia Soul. I had today off and took a ride to Bald Hill, where I met Paul Venice. He took me on a test drive in a silver kia soul which was great. We went back to his desk and he made it very easy for me to purchase this vehicle. He is very good at his job, and friendly and very nice. So with the help and expertise of kevin shannon our financial loan man they made it happen. Today was a really good day, thankyou both, and so far I love my kia soul. More

Everybody in the dealership was friendly. Joe took the time to answer all my questions. He was very knowledgeable. Josh, the new manager, came over to introduce himself. Kevin, the finance guy, explained time to answer all my questions. He was very knowledgeable. Josh, the new manager, came over to introduce himself. Kevin, the finance guy, explained all my options. All were respectful of my time. Overall, I had a fabulous experience. More

I found the car that I wanted on the internet and immediately received an e-mail from Bald Hill Kia. They answered all my questions and made an appointment for me to see the car. I was impressed by immediately received an e-mail from Bald Hill Kia. They answered all my questions and made an appointment for me to see the car. I was impressed by the attitude of the sales department which worked together as a team to help me make my purchase. The service department detailed and made my seven year old car look almost like new. I returned a few days after my purchase for a steering vibration problem, which their service team took the time and care to repair for me. They took the time to follow up with e-mails and voice-mails to make sure that my experience with them was, and continues to be, a positive one. Bald Hill Kia is a meticulously clean dealership staffed by helpful and friendly people. While I was there waiting for my repair, I looked at the Kias in the showroom. They are impressive cars and definitely worth future consideration. Bob More

I recently turned in my 2011 Kia Sportage lease in for a new lease on a 2014 Kia Sorento (AWD). When I originally leased my 2011, I didn't leave with a great experience, and when I recently went to a differ new lease on a 2014 Kia Sorento (AWD). When I originally leased my 2011, I didn't leave with a great experience, and when I recently went to a different dealership to talk about trading in/up, I was disappointed again. However, from my very first interaction with Ed Santiago, I felt completely different. Straight from the get-go, he was honest, up front, and I could tell that he valued my time. I told him what I was looking for and what my options were budget wise, etc., which he absolutely respected and never tried to pressure me into anything beyond what I told him I could afford. I cannot say enough good things about Ed Santiago, who was a pleasure to work with and restored my faith in the car buying experience. I hope he's still there when my lease is up again. More

My wife and I had been looking to buy a pre-owned car and we decided we wanted a Kia Sorento. We ended up finding the right one at Bald Hill Kia, working with Al Paulo. Al is a pro - very knowledgeable and f we decided we wanted a Kia Sorento. We ended up finding the right one at Bald Hill Kia, working with Al Paulo. Al is a pro - very knowledgeable and friendly. I found that working with Al was a pleasure as he spent time with us to learn what it is we were looking for. The first day we went in we didn't end up with a car, but a week or so later Al called us about a car he just took in that he knew we'd like. Long story short, we bought it and love our new car. Also, Kevin Shannon in finance was great too. Thanks Bald Hill Kia. More

The experience my husband and I had was great Eddy Santiago was informative,patient,explained everything we needed to know as to from putting the lights on- to opening the trunk. We came for two visi Santiago was informative,patient,explained everything we needed to know as to from putting the lights on- to opening the trunk. We came for two visits each asking about two different Kia's and Eddy new everything we asked and more . After buying the Optima, Eddy showed us where to come for any service we needed and told us we can always call him with any questions. We will recommend this dealership to our friends. More