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Bakersfield Hyundai

Bakersfield, CA

4.4
2,543 Reviews

5300 Wible Rd.

Bakersfield, CA

93313

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2,543 Reviews of Bakersfield Hyundai

August 26, 2023

Clean place and did not take too long to have my car finished. The employee that helped wasn’t very friendly More

by cwegis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Aug 28, 2023 -

Bakersfield Hyundai responded

We appreciate your kind words regarding the cleanliness of our facility and the efficient turnaround time for your car service. We apologize for any lack of friendliness displayed by one of our employees during your visit. Your feedback is valuable to us as we strive to enhance our customer experience. Thank you for bringing this to our attention, and we hope to provide you with a more welcoming experience in the future.

August 24, 2023

Problems with checking in, checking out, car had oily hand marks when I received it, the wheels sound out of alignment and brakes are worse than before. Also, your “tracking” to see how car is progressi More

by mccowncocpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristian Olmos
Aug 25, 2023 -

Bakersfield Hyundai responded

We deeply apologize for the issues you faced during your recent experience with us. The problems with check-in and check-out, the condition of the car, misaligned wheels, subpar brakes, and the lack of updated tracking do not reflect the standard of service we aim to provide. Your feedback is invaluable, and we are actively addressing these concerns to prevent their recurrence. We appreciate your understanding and the opportunity to regain your trust.

Aug 25, 2023 -

mccowncocpa responded

Yesterday, tried calling the individual that handled this on Monday. Received call back at 1:33pm. I returned the call at 1:37pm, leaving a message for a return phone call. It is now 2:14 the next day and still no return call. Disappointing.

August 24, 2023

David is always solid whenever I take my car in for service. Would recommend him as long as I have my Hyundai. More

by trdsxa16
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Aug 25, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you.

August 24, 2023

It was such a great experience everyone treated us like family.The entire process was smooth and fast. More

by ALEAGUILEY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Perez, Sultan Haseq, Joe Gacad
Aug 24, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We're happy to see that you had such a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

August 24, 2023

Friendly service from beginning to end. Very knowledgeable service personnel. Repairs are explained and so is timeline for completion. More

by GWALDRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Aug 25, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

August 24, 2023

David and his team always go above and beyond. Always friendly and give Excellent service. More

by dlew24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Aug 25, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had an exceptional experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

August 22, 2023

Great service and customer service. Would definitely recommend and I appreciate the attention that given to me this opportunity. Minimum wait time almost none More

by lpaniagua19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Aug 23, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We appreciate your business and look forward to years of service with you.

August 19, 2023

Prompt and professional. Service and recall were handled well. I did mention a minor oil leak which they were not able to replicate or find. More

by rce32000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Aug 21, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this. We appreciate your business.

August 19, 2023

We bought a Genesis from this dealership and they no longer sell Genesis so I would have to go up to Fresno for a service. Patrick Beck was amazing and arranged for my service to be done here locally. More

by reginaburns70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Beck, Tyler Davis
Aug 21, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this, Regina! We're happy to see that you had such an exceptional experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

August 17, 2023

Not the best not the worst I guess. The online tracking doesnt work so you dont even know whats going on with your car til they tell you it's done More

by iamjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia
Aug 18, 2023 -

Bakersfield Hyundai responded

Thank you for your feedback on our services. We apologize for any inconvenience you experienced with our online tracking system, and we are actively working to enhance its functionality for more real-time updates. Your input is valuable as we strive to provide a better customer experience. We appreciate your patronage and look forward to serving you even better in the future.

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