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Bakersfield Hyundai
Bakersfield, CA
2,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,543 Reviews of Bakersfield Hyundai
January 26, 2016
Drove off more satisfied!! Excellent customer service!!! A BIG thank you to Pete Martinez for going over and above, getting me into a beautiful vehicle, and providing me with my Excellent customer service!!! A BIG thank you to Pete Martinez for going over and above, getting me into a beautiful vehicle, and providing me with my favorite beverage (Starbucks) ???????????????????? More
by RODRIGUEZD37
Verified CustomerEmployees Worked With
Nick Martinez, Pete Martinez, Garret Leal
January 22, 2016
AMAZING I loved the feeling of getting a car and these guys made it even better and I absolutely love my car ?? They helped me every step of the way and highl I loved the feeling of getting a car and these guys made it even better and I absolutely love my car ?? They helped me every step of the way and highly recommend them. More
by TANIAALVARADO685
Employees Worked With
Jose Galvan
January 20, 2016
Great! I was stuck in a bad situation with my current vehicle and they are the only ones who were able to help me out. The entire staff is friendly and welco I was stuck in a bad situation with my current vehicle and they are the only ones who were able to help me out. The entire staff is friendly and welcoming. I would definitely recommend anyone who wants a vehicle to go see them. Ismael was my salesman and was beyond patient and helpful with me. PJ who did the paperwork even went above and beyond to answer any additional questions I had. Overall best sales staff I have ever encountered. More
by ANGMARIEORTIZ
Employees Worked With
Jessica, PJ Martinez, Ismael Herrera, P.J. Martinez
January 19, 2016
Our experience was great. We lucked out with the service we were provided at the time of our purchase. We feel they gave us the lowest price possible, and we could not be happi We lucked out with the service we were provided at the time of our purchase. We feel they gave us the lowest price possible, and we could not be happier with our new vehicle. More
by ALYSSA_GRANILLO92
Employees Worked With
Ruben Mojarro, Ally Reyes
January 18, 2016
great Took my lease over and replaced it with a new version with a great deal. I didn't worry about cleaning it ir anything. Although I can tell u with twin Took my lease over and replaced it with a new version with a great deal. I didn't worry about cleaning it ir anything. Although I can tell u with twins, it was pretty messy!sorry:( Thanks for all your efforts and hard work everyone! You've served our family well iver the past years! More
by BEANGEL80
Employees Worked With
Angel Morfin , Ruben Mojarro
January 15, 2016
Sercice and repair After running over a re-tread tire on the fwy I had to have my front bumper replaced. To their credit Hyundai did provide me a rental car for the days After running over a re-tread tire on the fwy I had to have my front bumper replaced. To their credit Hyundai did provide me a rental car for the days while my car was in the shop. I did not closely inspect the car when I picked it up but at first glance the color matched and it had a new bumper. I drove it straight home and parked it in the garage until getting ready to leave on a trip. I pulled it out to wash it at which time I noticed the corner of the bumper was sticking out slightly and there was a tool gouge on the bumper under the driver side headlight where they apparently had to pry it down to get the bumper to fit. The Passenger side corner of the bumper was sucked in and not even with the original assembly. During my trip I noticed the driver side was flaring out more from the body and appeared to be coming apart. When I took it back to the dealership they contacted their body shop and they remembered the passenger side not being even and offered to repair that side so it matched up but because I had apparently scraped the bottom of the bumper on my trip they blamed the flare out on the other side on me and said they could replace the bumper at my expense! I pointed out that it was coming apart before I scraped the bottom on something and, granted, it was coming apart more than when I left for my trip but this would not have happened if it had been properly installed in the first place. I told them I was not looking for a new bumper, just replace the clips that hold it together? They informed me there was no way of just making it flush because there were no clips that held it in place and the entire bumper would have to be replaced. The entire bumper just because it is coming apart on the end? This is insane and indicates to me they did not use OEM parts and the after market bumper they used did not fit from day one or there would be no tool mark on one side where they had to force it to fit under the headlight assembly and the other side was sucked in and not flush. They refused to make good on their shoddy workmanship and since I don't have that kind of cash I am forced to drive a vehicle that looks like crap in the front end after already paying them cash to do the job right and took for granted they would use genuine parts and do the job correctly. More
by M. Turner
Employees Worked With
Repair writer and service manager. Can't remember their names.
January 15, 2016
answered on previous survey answered on previous review. Refer to my comments about my experience, which was OUTSTANDING, and my wife and I feel very confident with the manner in answered on previous review. Refer to my comments about my experience, which was OUTSTANDING, and my wife and I feel very confident with the manner in which we were attended to through the entire process More
by KSMITH36
Employees Worked With
PJ Martinez, Bernie Sanchez, P.J. Martinez
January 12, 2016
family safty My review was a simple one. We will be back. Also recommend to others this dealership is underrated. It is all about the salesmans first walking up to My review was a simple one. We will be back. Also recommend to others this dealership is underrated. It is all about the salesmans first walking up to us. More
by DOUGWIGGINS10
Employees Worked With
Glen Han
January 05, 2016
Simply wonderful! The Bakersfield team made the purchase of our 2016 Elantra speedy, pleasant, and overall enjoyable. We've already recommended Bakersfield Hyundai to The Bakersfield team made the purchase of our 2016 Elantra speedy, pleasant, and overall enjoyable. We've already recommended Bakersfield Hyundai to our friends. Thank you! More
by SHANNY0
Employees Worked With
PJ Martinez, Jose Aguilar, Elbardo Sanchez, P.J. Martinez
January 05, 2016
Great experience will definitely be back to buy another vehicle in the future sales people down to the finicall department was a really great experience experience will definitely be back to buy another vehicle in the future sales people down to the finicall department was a really great experience More
by JLYNNE73
Employees Worked With
Nick Martinez, PJ Martinez, Pete Martinez, P.J. Martinez
