Bakersfield Chrysler Jeep

Failed to return call as promised. I called JR and he asked me to hold the line and in doing so the call was disconnect. I called several time again and received voice mail. This is totally unacceptabl asked me to hold the line and in doing so the call was disconnect. I called several time again and received voice mail. This is totally unacceptable. More

Frankly, I'm amazed at some of the comments below because this was not my experience with BCJ at all! I came in on October 31st, tired from working all day and burnt out from doing car searches out of tow this was not my experience with BCJ at all! I came in on October 31st, tired from working all day and burnt out from doing car searches out of town where it seemed no matter how much I wanted to put down they wanted double, and I was pleasantly surprised by the reception I received. PETER DE KELES is not only a bright and funny young man, but very professional and pleasant to deal with. I've been into places where the sales staff is either licking their chops over you or trying to steer you into something you don't want. This was not the case with Peter! He was extremely knowledgable about the vehicles on the lot and not at all pushy or insistent I try anything out that I was not interested in. I told him which vehicle I wanted and after a test drive and credit app I was able to drive off the lot in it, cleaned, fueled up and ready to go. I was able to get a 5 year 100k mile warranty with the vehicle, the price was below blue book, and I brought my finance app (love those things) and determined there were no hidden fees that they tried to slide in which I had encountered in the past. Everything was positive, above board and ENJOYABLE....never thought I'd use that word describing a vehicle purchase! Mirna in finance was also very pleasant to deal with. She was very communicative both in the initial interview and also during the following when they secured financing from the bank. She was always on the phone with me when information was requested and was always available when I called back. I definitely recommend Bakersfield Chrysler Jeep Dodge to anyone wanting a good selection and great customer service! More

I would never deal with Bakersfield Chrysler Jeep again. I bought a new Jeep from them 2 months ago and they still haven't paid off the trade in. I am still getting late notices from Ally Bank for the Buic I bought a new Jeep from them 2 months ago and they still haven't paid off the trade in. I am still getting late notices from Ally Bank for the Buick I traded in. I haven't talked to anyone, who has bought a auto from them, that had anything good to say about them. I wish I knew that before I dealt with them. More