Bakersfield Chrysler Jeep

Worst Car Dealer Ship in California Dealer let me drive off lot with 2008 Chevy Impala SS had me sign documents put $ 500.00 down told me that I was approved and I was a happy camper. I Dealer let me drive off lot with 2008 Chevy Impala SS had me sign documents put $ 500.00 down told me that I was approved and I was a happy camper. I drove the car for a month and was just about to make my first payment and then i get a call from dealer saying that the finance company wanted a bigger down payment. The dealer told me that if I put a larger down payment my monthly payments would be lower. I Agreed and drove car home. With my bad credit and bankruptcy I expected to pay high interest and payment. The dealer after signing documents confirmed that everything was fully approved and I left dealership without documents I signed. The finance manager told me that he would have documents ready for me to pick up in a few days. After three weeks I get another call from Bakersfield Jeep and they tell me that I have to bring car back that the finance company did not want to finance me. At this time I have added extras to car totaling $ 1,200.00 dollars on a few upgrades. The dealer finance dept tell me to find a co-signer for the car purchase. So I ask a family member to co-sign he agrees and contacts dealer gives information an hour later I get a call from Walter in sales dept telling me that my co-signer went threw and even told me that my new payments were lower. I ask Walter if he was sure that he had the right customer Jimmy James and he confirmed saying yes Mr James I have the right customer. After an hour the finance manager calls and tells me to bring car into dealer co-signer did not go threw. I told the finance manager that Walter told us different and he put me on hold and i could still hear him giving Walter a big cussing for telling me that. When I first went to bakersfield jeep I was met by 3 salesman racing to get to my car, I was promised the world , and more. I was straight up when I first told the dealer my situation and they said we can work with you. All the dealer did was run my credit down even more by submitting credit apps to every finance company in america and it will take years for the inquiries to fall off my report. The dealer got my hopes up on buying the car and I was back on track having a car to get to and from work. and buy letting me drive the car for a month. I know that the way they handled my purchase was not right and I was taken for a ride, And was promised and told things that were not right. Do yourself a favor find another car dealer ship and dont let this dealer play with your emotions. jimmy james lamont, calif 2015 More

Good Customer Service/Horrible dealing with previous loan They were able to pay off our loan and get us into a new car. I give kuddos to the finance manager for working on getting us a payment that we were lo They were able to pay off our loan and get us into a new car. I give kuddos to the finance manager for working on getting us a payment that we were looking for even after we had already signed a contract. I have to say they took closet a month to pay off the car we traded-in causing stress on us. Was afraid our credit would be affected. More

Love that new car smell! We just drove our new Chrysler 200 home today and it was a thrill. We were very pleased with the attention David G, the salesman, gave us. He thorou We just drove our new Chrysler 200 home today and it was a thrill. We were very pleased with the attention David G, the salesman, gave us. He thoroughly explained the features of each 200 model, as well as those of the LTD we bought. He made a point of introducing us to staff in each department so that we would feel comfortable bringing the car in for servicing. He and the sales manager Brad were quite willing to match the discount offered by another dealership. All in all, it was a pleasurable experience--no haggling at all. Thanks, David! More

awesome experience We went just looking not trying to buy anything when we came along an awesome man named david. He hooked it up! Now were driving in a new Chrysler 201 We went just looking not trying to buy anything when we came along an awesome man named david. He hooked it up! Now were driving in a new Chrysler 2015 200 and we love it all to the help of david. More

my experience at bakersfield Chrysler Jeep Walter Figueroa was my sales man he wasnt pushy very helpful and attentive. The manager Brad i believe was his name was also amazing. Joe from finacin Walter Figueroa was my sales man he wasnt pushy very helpful and attentive. The manager Brad i believe was his name was also amazing. Joe from finacing was also very helpful and informed us of everything he was doing anf what we were signing. Overal outstanding customer service best i have ever experienced 1000% recommendable will definitely go back. Thank you very much to all the staff of bakersfield chrysler jeep thatd helped me get my dream car More

The best deal on a Town & Country Sami Ayoub went out of his way to make us a screaming deal on a 2014 Chrysler T&C...After we first test drove this vehicle and went to two other deale Sami Ayoub went out of his way to make us a screaming deal on a 2014 Chrysler T&C...After we first test drove this vehicle and went to two other dealerships to compare pricing and trade in allowances, he beat them all by a large margin. Some of the nicest people at this dealership namely, Joe and Maribelle in Finance, the 2 Davids, don't know their last names and others whose names I've forgotten. Always willing to answer your questions and to be helpful. This is a nicely organized and clean showroom as well as the outdoor parking for the new cars. Plenty of sales people on duty...Each time we visited the dealership over 3 days, we were greeted by the friendly staff right after parking and when we asked them for Sami Ayoub they went and found him for us. More

Went in to look at a Jeep Compass already knew what i wanted. There were no salemen avaliable to help me. I had to wonder around the lot and find my own car then i had to send my mother to find a salemen wanted. There were no salemen avaliable to help me. I had to wonder around the lot and find my own car then i had to send my mother to find a salemen because no one evr approached us or even asked me did i need help. After waiting nearly an hour finally got a salesperson to help. When going to go purchase my insuance we got bounced around when calling the dealship and and blind transferred to the Fiat dealship who said they could not help to tell me who financed my car. Also, call was never returned to infor me who was the lien holder onmy car so i will have to wait to turn my insurance infor into the bank who financed my car. Even my insurance agent became fed up with getting the run around. If i didn't already know what i had wanted then i probbaby wouldn't have came to this dealer. I have complaints about my salesman he did his job once i finally got helped. More

The dealership is embarrassing, dirty and worn out looking. The sales dept have tables set up against the front windows with no privacy or tools for the sales people to use in the sale of the vehicle. looking. The sales dept have tables set up against the front windows with no privacy or tools for the sales people to use in the sale of the vehicle. If they need to figure something out they have to run back and forth to the sales dept to find out info which doubles your time just to get a quote. I told the salesman which vehicle and color I wanted. Came back with $12000 down and $400 per mo with excellent credit which I have. If I was going to put that much down I would buy the darn thing. Explained that wasn't what is on the website. He ran back to sales and the manager came out and asked which website I had seen, I told him the manufacturers and the total price for my area on the limited was less than $37000 with a lease less than $500. Sales mgr came back with $4000 down and $542 per mo and price of car was $44000 due to destination charge he said. Sorry dest charge is less than $1000 so where are you coming up with the large increase? While the salesmen were very friendly, I don't think that they were trained in the product , financing or leasing and were overly disorganized. Loved the vehicle but sad that I will have to return the vehicle to this dealership for service. Overall the look and cleanliness of the dealership, the disorganization of sales staff and manager can't save the sale so I will go to another manufacturer. More

I've had my car for a month and been having problems since I bought it. The noise I heard on the passenger I thought was coming from the glove box, but as the days progressed it got louder and then a sm since I bought it. The noise I heard on the passenger I thought was coming from the glove box, but as the days progressed it got louder and then a smell like burning rubber, needless to say the axel on the passenger side is messed up. I originally went to buy a new car but bought a used var instead, I trusted them because it was out was bakersfield Chrysler Jeep and I wouldn't get played but I was wrong. If your buying a used car fro.m the buyer beware. I dealed with Martin in Sales and Rommel in financing, I will never purchase a car new or used from them again. The wasn't worth what I paid for AT ALL!!!!!!! The carmaxx print out they have me was wrong, when I went and checked myself so don't believe that either. The passenger flys open all the way and my passenger or I didn't know and hit a parked car when the door went flying open. I know I should have checked out the Jeep better so my fault right? Maybe so but NEVER AGAIN!!!! More