
Baker Nissan
Houston, TX
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1,315 Reviews of Baker Nissan
Buying a 370Z Review I recently purchased a pre-owned Nissan 370Z. My sales guy was Drew Perry and he was extremely friendly and helpful. He wasn't overwhelming or too p I recently purchased a pre-owned Nissan 370Z. My sales guy was Drew Perry and he was extremely friendly and helpful. He wasn't overwhelming or too pushy like others I've dealt with in the past. He was eager to get a sale, of course, but it never seemed forced and it was never unpleasant. I originally inquired online on Sunday night and by Monday morning Drew followed with a phone call inviting us to come check out their inventory. I went that Monday to look at new cars, but quickly saw a pre-owned that I really liked. Drew showed me different options and let me take a test drive. By Wednesday night following some minor details the car I wanted was mine. Overall, I'm satisfied with my shopping experience at Baker Nissan. If I had to pinpoint something negative, during the whole process it would be the finance portion of it. I had originally decided to finance through my personal bank. However, Baker Nissan promised to match their rate or even beat it in order to make the process faster and easier. Unfortunately, right before everything was signed they told me that they could no longer match the interest rate originally promised. Although, the rate was not too much higher than what my personal bank had offered it was the principle of going back on what they promised that bothered me after investing so much time. I'm excited and looking forward to drive my Nissan 370Z. Thank you Drew all of the help! More
Nissan very good deal, wonderful customer service! Stuff is friendly, smily, wonderful atmosphere! Pleased to make a business with you. Nice car, good experi very good deal, wonderful customer service! Stuff is friendly, smily, wonderful atmosphere! Pleased to make a business with you. Nice car, good experience . Thank you! More
First service appointment for my 2014 Frontier I have been dealing with Baker Nissan for several years now, first on my 2002 Frontier and now on my new 2014 Frontier. I used Baker Nissan for all o I have been dealing with Baker Nissan for several years now, first on my 2002 Frontier and now on my new 2014 Frontier. I used Baker Nissan for all of the maintenance on my original Frontier and was always satisfied with their work and the time it required to do the repairs. The other day I took my new Frontier in for its first service as well as having them add door side moldings and was quite pleased with the result and the minimum amount of time I had to wait. Both the service advisor and the mechanic that did the work were very helpful and friendly. More
The best car buying experience I shopped online for my vehicle. I phoned Sammy and he was very helpful. We test drove my now Tittan and made our deal. We were introduced to the serv I shopped online for my vehicle. I phoned Sammy and he was very helpful. We test drove my now Tittan and made our deal. We were introduced to the service team. We finished with finance and received our nice clean Tittan. Our visit was a miraculous (2) hours!!!! The best car buying experience ever. More
Completely Satisfied My husband and I were completely satisfied with the purchase of our Silverado 1500 truck. Dannie Berry Jr done an excellent job at getting us in our My husband and I were completely satisfied with the purchase of our Silverado 1500 truck. Dannie Berry Jr done an excellent job at getting us in our Silverado. Baker Nissan truly valued our business and we look forward to Baker Nissan providing us exceptional service in the future. More
excellent service except from the finance advisor. I was satisfied with everything including the saleman and the management but I was very dissatisfied with the finance advisor. I felt he was ver I was satisfied with everything including the saleman and the management but I was very dissatisfied with the finance advisor. I felt he was very dishonest to me from start to finish with all that extended warranty stuff.he quoted me a price and my payment went sky high. I told him to take that stuff off..HE lied about how many oil changes i could get with the extended oil changes plan.he told me unlimited oil changes.the company that does the oil changes said it will run out at 45000 miles..I think about the finance advisor was very dishonest everyday..Bottom line he was very dishonest. Get some honest finance advisors. when i read my contracts I do not understand what I bought because the finance advisor lied More
Very Workable Staff Pro: the staff I dealt with was excellent and very workable. Con: a bit time consuming to close out the deal, would have preferred this time to hav Pro: the staff I dealt with was excellent and very workable. Con: a bit time consuming to close out the deal, would have preferred this time to have been quicker. More
Very friendly and accommodating Pleasant experience with the sales team and with finance team. The only complaint is the detail of the vehicle was no cleaned on the dash and inside Pleasant experience with the sales team and with finance team. The only complaint is the detail of the vehicle was no cleaned on the dash and inside could have been a little cleaner and did not appear to be waxed on the outside. More
Good overall experience, very professional I really liked the vehicle I purchased, and all of the staff I worked with were awesome. The only negative was how long the process took. I arrived at I really liked the vehicle I purchased, and all of the staff I worked with were awesome. The only negative was how long the process took. I arrived at the dealership at 9 am and didn't get out of there until around 2:30 pm. But part of that was my fault for being so nit-picky and asking tons of questions. I did have to wait almost an hour for the sales reps to get out of their morning meeting and I almost left because of that. But everything from that point onward was great. Cody and Rod were both very friendly, knowledgeable, and patient with me through my first real car buying experience. Thanks for helping me. More
Warm welcoming First I contacted Ronald Moncada online through the Baker Nissan website, after explaining him that husband will be transferred to the US. He kept tra First I contacted Ronald Moncada online through the Baker Nissan website, after explaining him that husband will be transferred to the US. He kept tracking on us (without being annoying) and finally he got the deal for us with the support of Gabriel Hernandez and the end also with the Finance support of Charles Hall. Their customer service is exceptional and their help answering questions was great. We were checking options with Honda across the street but the customer service at Baker was a key topic when deciding for our car. Thank u!! More